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Associate Manager

2 months ago

Westminster, Colorado, United States Beaches Tanning Center Full time
About Us

Beaches Tanning Center is a leading provider of tanning services and spa experiences. With over 20 years of experience, we have established ourselves as a trusted brand in the industry.

Job Overview

The Associate Manager is a key role in our team, responsible for providing exceptional customer service and supporting the Assistant and Store Manager in their goals and responsibilities. This includes maintaining a clean facility, helping team members stay on task, and striving for high-performing sales and customer service.

Key Responsibilities:
  • Support and assist the Assistant Manager and Store Manager in cleaning, training, customer service, and other assigned tasks
  • Resolve or escalate customer service issues in a timely manner
  • Support company marketing efforts with approved language and visual displays/social media
  • Learn to set and follow up on shift goals, then coach and train others on sales expectations
  • Uphold a strong sales performance and lead by example
  • Reports and addresses employee issues with upper management (tardiness, dress code, unprofessional behavior, etc.)
  • Attend and participate in company meetings; assist in delivering corporate content to store associates (promotions, policies, etc.)
  • Participate in preparing for store meetings; be willing to conduct training/coaching segments during store meetings
  • Share the responsibility of personally covering uncovered shifts, whether it's weekends, holidays, or days off
  • Monitor traffic to determine staffing needs; contact store manager when overstaffed
  • Conduct bi-monthly inventory checks and report any discrepancies to the inventory controller
  • Attend weekly management meetings to review numbers, store operations, and strategy
  • Report and follow through on maintenance issues
  • Maintain overall store cleanliness and check daily chores while on shift
Requirements:
  • High school diploma/GED required
  • Basic grammar, math, and computer skills
  • 1 year of shift lead/keyholder/supervisor experience, or at least 6 months of Beaches employment
  • Flexible schedule and must be available to work 30 hours per week, including mornings, nights, weekends, and holidays
  • Physical demands: this position involves constant moving, standing, talking, hearing, reaching, and bending over to clean a tanning bed for up to 8 hours at a time
Benefits:
  • Medical (50% covered by employer), dental, vision, and life insurance
  • Free UV tanning/spa services and $7-$10 spray tans
  • Access to free employee tanning lotion
  • 30% off all products