Director of Operations
7 days ago
Job Summary
\We are seeking a highly skilled and experienced General Manager to lead the operations of our private social club and lifestyle brand, Intown Golf Club. The successful candidate will be responsible for overseeing all aspects of the member and guest experience, ensuring world-class service and quality of product delivery.
\About Us
\Intown Golf Club is the premier private social club and lifestyle brand for people who appreciate the game of golf. We are committed to delivering exceptional experiences to our members and guests, and we are looking for a leader who shares our vision.
\The Role
\The General Manager will be responsible for the overall operations of the club, including the Food & Beverage Program, Golf Services, and Events Sales. Key responsibilities include:
\- \
- Overseeing all aspects of the member and guest experience to ensure consistent delivery of world-class service and quality of product.\
- Managing the kitchen, dining room, and golf services management teams to ensure the highest level of operation of the club.\
- Leading Human Resources, including hiring, on-boarding, orientation, training, disciplinary action, termination, and off-boarding.\
- Managing P&L, ensuring proper sales tabulation and reporting, payment collection and reconciliation, and accurate sales tax reporting.\
- Controlling COGS, labor expenses, and operating expenses to ensure maximum profitability.\
- Maintaining employee engagement, happiness, and professional development opportunities.\
- Ensuring adherence to health department regulations and safety and sanitation standards.\
- Overseeing maintenance and repairs needed throughout the club.\
- Managing banking, including timely deposits.\
- Approving bi-weekly payroll for all employees.\
- Coordinating with the corporate team to implement new practices and policies.\
- Salaried position with an estimated annual salary of $120,000 - $150,000, depending on experience.
Qualifications
\The ideal candidate will have a minimum of 4 years of experience in a General Manager role at a premier private golf club, hotel, or upscale/fine dining restaurant. They must possess extremely high attention to detail, a proven track record of developing and managing a world-class F&B program, and a history of service excellence.
\Benefits
\We offer a comprehensive benefits package, including medical, dental, and vision insurance, no-cost life insurance, no-cost Teladoc services, attainable bonus structure, paid time off, and excellent work-life balance and culture.
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