Case Reviewer

4 days ago


Slippery Rock, Pennsylvania, United States ISN Full time
Job Title: Case Reviewer - Background Investigations

ISN Corporation is seeking an experienced Case Reviewer to join our team in Slippery Rock, PA. As a Prime vendor on an Intelligence Agency contract, we are looking for a skilled professional to review and assemble completed field reports of investigation (ROIs) for compliance with national standards and customer requirements.

Key Responsibilities:
  • Review ROIs to ensure stringent quality assurance standards, including coverage and accuracy with minimal oversight and guidance.
  • Work to deadlines and guide cases to timely closure.
  • Communicate regularly with field staff regarding any case items/issues.
  • Assist with quality audits and maintain knowledge and familiarity with customer case requirements.
  • Identify and track common trends for reopens and communicate trends to the program team.
  • Assist in identifying information that needs to be discussed with the customer for clarification.
  • Work closely with the program team and investigators to complete cases to client specifications and timeliness parameters.
  • Serve as a coverage SME, providing clarification to the field staff concerning deficiency notifications.
Requirements:
  • Active security clearance is required.
  • May require proof of successful completion of a NIT approved reviewer/closer training course.
  • Bachelor's degree or equivalent experience minimum.
  • Must be detail-oriented, organized, with the ability to multi-task and troubleshoot.
  • Superior written and oral communication skills.
  • Advanced skills in MS-Office products, including MS-Word, MS-Excel, and MS-PowerPoint.
About ISN Corporation:

ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. We have been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors and are also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for the last two years.

We offer many competitive benefits to our employees, including major medical insurance with prescription coverage, dental plan, flexible spending, short-term and long-term disability benefits at no cost to employees, basic life insurance at no cost to employees, retirement plan, and paid leave with accrual beginning at date of hire.

ISN Corporation is an Equal Opportunity Employer and an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.


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