Dental Patient Care Coordinator

4 weeks ago


Pittsburgh, Pennsylvania, United States DentalWorks Full time
DentalWorks Job Description:

**Company Overview:**
At DentalWorks, we are dedicated to providing exceptional patient care and an Ultimate Patient Experience. Our team is passionate about delivering outstanding customer service and making a positive impact in our community.

**Job Summary:**
We are seeking a highly motivated and talented Patient Care Coordinator to join our team. As the primary point of contact for patients, you will be responsible for greeting patients, introducing them to our office, and coordinating treatment services. Your goal will be to build lasting relationships with patients, provide excellent customer service, and drive revenue growth through sales initiatives.

**Key Responsibilities:**
* Set and achieve personal sales goals while supporting the team's objectives
* Greet patients in a timely, professional, and engaging manner
* Introduce new patients to our office and staff
* Provide patient consultations and communicate information about recommended treatments
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits and suggest new or alternative treatments
* Nurture the patient relationship to encourage patient retention
* Work as a team player to ensure each customer receives the best service possible
* Support local marketing initiatives that help drive brand awareness and new patient growth

**Benefits:**
As a valued member of our team, you will enjoy a competitive benefit package, including:
* Paid Time Off (PTO)
* Medical, dental, and vision insurance
* Continuing education and advancement opportunities
* 401(k) plan
* A supportive and collaborative work environment where your contributions are recognized and appreciated

**Requirements:**
* 2 years of sales, customer service, or related work experience
* Bilingual Spanish-English skills preferred
* Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
* Ability to quickly learn new procedures and processes
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Friendly, outgoing, and motivated personality

**Estimated Salary:** $60,000 - $80,000 per year

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