Behavioral Health Technician
5 days ago
We are seeking a dedicated and compassionate Behavioral Health Technician to join our team at Conway Behavioral Health System. As a Behavioral Health Technician, you will play a vital role in providing high-quality care and support to adults and adolescents struggling with mental and behavioral health disorders.
Responsibilities:- Provide excellent customer service and ensure the well-being of patients in a positive, supportive, and structured environment.
- Conduct safety checks and ensure supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
- Document timely, accurate, and appropriate clinical information in patient's medical record.
- Assist in providing a safe, secure, and comfortable environment for patients, significant others, and staff.
- Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff.
- May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
- May obtain patient's vital signs, height, and weight as assigned and document in patient record.
- Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management, and independent living skills.
- Engage patients in activities and interactions designed to encourage achievement of treatment goals.
- Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
- May provide transportation for patient or coordinate transportation with appropriate staff member.
- Demonstrate a positive, empathetic, and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
- High School/GED or better
- Preferred: Associates or better
- Problem Solving: Intermediate
- Customer Focus: Intermediate
- Communication: Intermediate
We offer a competitive hourly rate, medical, dental, and vision insurance, paid holidays, paid time off, HSA & FSA, company-paid basic life & AD&D, disability, 401(k) retirement plan with company match, employee assistance program/employee discount program, and more.
Conway Behavioral Health System is a leading provider of comprehensive services for adults and adolescents who have been struggling with mental and behavioral health disorders, including substance abuse and addiction.
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