Procurement Analyst II
4 days ago
Job Summary
The Procurement Analyst II will be responsible for procuring product and freight for the product line(s) (LTL, DEF, and Fuel All) and working with our network of business partners to strengthen the market position of Mansfield Oil. This role will involve relationship management, account profitability support, new business integration, business/technical support, sales support, and high-level issue resolution.
Responsibilities
- Freight P&L
- Develop in-depth market knowledge and analysis to procure competitive freight rates through the LTL carrier network.
- Build strong relationships with carriers to identify their GM$/hr targets by service type for all markets they serve.
- Develop innovative strategies to penetrate the freight market to create greater profitability.
- Negotiate freight rates that create the most competitive advantage for our customers and profitability for Mansfield Oil.
- Manage complex, high-profile projects for the department and business.
- Source new partners where gaps are present in nationwide coverage of all service types.
- Participate in QBR's with Top 25 delivery partners in respective regions.
- Account Profitability Support
- Analyze profit and loss for the product line by carrier and site to prevent recurring issues or missed opportunities.
- Process ownership to drive improvement through optimizing service schedules.
- Identify and implement operational strategies to improve customer satisfaction and profitability.
- Review freight payable issues and exceptions; approve where applicable or work with others for resolution.
- Work with product line team to monitor sales and margin information by customer and report any anomalies or issues.
- New Business Integration
- Oversee integration of all new business; including both new customers and new business for existing customers and involves onboarding workflow & meetings, account set-up, account change forms, and reporting requirements.
- Participate in-person or by teleconference in external integration meetings for all new business (new and existing customers).
- Prepares business rules for new customers.
- Ensure all account information is setup correctly for billing purposes.
- Coordinate with Sales Representatives to ensure a seamless onboarding experience.
- Verify that all customer requirements are met and then communicate start-up process with carrier and LTL Team.
- Business and Technical Support
- Enhance carrier utilization experience of Mansfield Energy's technology offerings; focus should include the company website, D1Connect, and collaboration with BT for necessary permissions, passwords, security levels, etc. to drive overall support for customers' data needs.
- Complete new account set-up and change requests as needed.
- Provides data support for Sales Representatives and CRMs to develop compelling sales presentations, using gap analysis, benchmarks, and other analysis tools.
- Participate (by phone or in person) in New Customer Implementation Meetings with customers.
- Ensure customer service quality, efficiency, and accuracy with all transactions.
- Drive enhancements and report bugs of software platforms utilized in collaborating with partner network.
Requirements
- High School Diploma or equivalent required.
- Bachelor's degree or equivalent years of experience preferred.
- Minimum 4 years business to business experience.
- Intermediate Microsoft Excel, Access, and Outlook skills.
- Knowledge of the assigned specialty products line (LTL, DEF, and Fuel All).
- Petroleum industry experience preferred.
- Proven track record of negotiating freight rates and creating cost savings initiatives preferred.
- Account management experience a plus.
- Vendor management experience.
Work Environment
- Hybrid work environment - 3 days in the office, 2 days remote once training is completed.
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
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