Insurance Services Representative

6 days ago


Boone, North Carolina, United States State Farm Insurance Full time

State Farm Insurance is seeking a dedicated professional to fill the role of Insurance Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service by addressing their insurance needs and concerns in a professional and efficient manner.

About State Farm Insurance

At State Farm Insurance, we are committed to providing our customers with top-notch insurance solutions that cater to their unique needs. With a wide range of products and services at our disposal, we strive to deliver unparalleled customer satisfaction.

We are an equal opportunity employer and offer a competitive salary and benefits package to our employees. The estimated annual salary for this position is $40,000-$60,000, depending on experience.

Job Description

As an Insurance Services Representative, your primary responsibility will be to assist customers with their insurance-related inquiries and issues. This may involve processing policy changes, updating customer records, and resolving claims in a timely and professional manner.

  • Assist customers with policy changes and updates;
  • Handle incoming calls and emails from customers regarding policy inquiries and claims;
  • Maintain accurate and up-to-date customer records;
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction;
Required Skills and Qualifications

To be successful in this role, you must possess excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. You should also have a strong understanding of insurance products and industry trends.

  • Excellent communication and problem-solving skills;
  • Ability to work effectively in a team environment;
  • Strong understanding of insurance products and industry trends;
Benefits

In addition to a competitive salary and benefits package, we offer a range of employee perks and benefits, including health insurance, retirement plans, and paid time off.

We believe that our employees are our greatest asset, and we are committed to providing them with the resources and support they need to succeed in their roles.



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