Point of Sale Team Lead
2 weeks ago
We are seeking a highly motivated and experienced Point of Sale Lead to join our team. As a key player in our stores' success, you will be responsible for ensuring our registers are in top shape to serve our guests quickly and efficiently.
You will guide the team with technical support and troubleshooting, and work closely with them to achieve exceptional customer service. To thrive in this position, you should be a team player who understands that success is achieved when those around you are set up for success.
Responsibilities- Enable unparalleled guest service by leading the team by example and constantly striving to delight and surprise our guests, vendors, and stakeholders.
- Understand all guest service initiatives and measurement tools, and respond to guest calls regarding product inquiries, special orders, and product requests.
- Provide coaching and feedback to Team Members, oversee and evaluate training provided to Team Members, and attend and conduct daily team huddles.
- Write department orders, monitor ordering, and supervise stocking and receiving, and take an active role in building the store's product assortment.
- Execute all sign package responsibilities and daily/weekly price changes, and comply and perform self-assessments.
- Pass all internal and external audits, utilize all available tools to help reduce and eliminate shrink, and maintain safety as the top priority for our Team Members, guests, and products.
- Properly handle products and equipment in accordance with food safety and safety guidelines, and actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, guests, vendors, and the community.
At Giant Eagle Inc., we're more than just food, fuel, and convenience. We're a family of diverse and talented Team Members who strive to create a nurturing environment that offers countless career opportunities to grow.
Deep caring and solid family values are what make us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces.
We're always searching for the best Team Members to welcome to our family. If you're a motivated and experienced professional looking for a new challenge, we invite you to join our Giant Eagle family and start a lasting career with us.
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