Operations Director

2 weeks ago


Elgin, Texas, United States OnePointe Solutions Full time
Senior Operations Manager

OnePointe Solutions is seeking a highly skilled and experienced Senior Operations Manager to oversee and enhance operational efficiency and quality across multiple departments.

Key Responsibilities:
  • Evaluate and enhance the efficiency and performance of logistics, customer service, and quality assurance departments.
  • Manage the quality assurance team, ensuring all products and services meet stringent standards expected by clients and regulatory bodies.
  • Collaborate with the project management team on contract jobs, providing operational insights and support to ensure project success.
  • Review contract documents thoroughly to ensure all terms and conditions protect the company's interests and comply with legal standards.
  • Oversee the preparation and submission of pay applications, ensuring they are complete and accompanied by necessary documentation to facilitate timely payments.
  • Develop strategies for inter-departmental collaboration to streamline operations and improve overall service delivery.
  • Identify bottlenecks and operational challenges and implement effective solutions.
  • Serve as a key liaison between various departments to ensure alignment of projects and tasks with company objectives.
  • Facilitate communication and coordinate efforts between quality assurance, project management, and other operational departments.
  • Monitor and report on the performance of managed departments, providing regular updates to executive management.
  • Lead initiatives for process improvement and operational excellence across the company.
Requirements:
  • Strong analytical and problem-solving skills, with the ability to manage complex projects and multi-task effectively.
  • Excellent interpersonal and communication skills, capable of working with diverse teams and stakeholders.
  • Experience in reviewing legal documents and managing financial applications is essential.
  • Demonstrated leadership skills with the ability to inspire and motivate teams.
Education and Experience:
  • Bachelor's degree in business administration, Operations Management, or related field; master's degree or relevant certifications preferred.
  • Minimum of 5 years of experience in operations management, with a proven track record in managing quality assurance and collaborating with project management teams.
AAP/EEO Statement:

OnePointe Solutions provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.


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