Leasing Manager

4 weeks ago


Atlanta, United States Titan Corp US Full time
Job Summary

The Leasing Manager is responsible for leasing apartments, retaining residents through exceptional customer service, and handling administrative and financial responsibilities for their assigned community. This role requires strong organizational skills, effective communication, and a professional image.

Key Responsibilities
  • Leasing Responsibilities:
    • Manage leasing procedures to ensure a smooth leasing process.
    • Train and manage a team of leasing professionals.
    • Review leasing follow-up weekly and provide reports to management.
    • Resolve leasing issues with apartments, applicants, and residents.
    • Coordinate resident renewals and act as a liaison between management and leasing staff.
  • Customer Service Responsibilities:
    • Communicate clearly with residents, both verbally and in writing.
    • Resolve resident complaints and conflicts.
    • Provide exceptional customer service to retain residents.
  • General Office/Administrative Responsibilities:
    • Coordinate leasing professionals' schedules and maintain key closet procedures.
    • Conduct move-in, move-out, and turnkey inspections.
    • Prepare lease renewal printouts and submit to management for approval.
Requirements
  • Special Skills Required:
    • Ability to effectively communicate with people.
    • Ability to maintain a professional image.
    • Strong organizational skills.
    • Excellent customer service orientation.
  • Knowledge:
    • Experience in leasing properties and managing current residents.

This is a non-exempt position that requires a valid driver's license. The Leasing Manager will work closely with the Community Director and Assistant Community Director to achieve the goals of the community.


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