Insurance Team Member

5 days ago


Decatur, Illinois, United States Wil Rose - State Farm Agent Full time

About the Role:

We are seeking a highly organized and detail-oriented professional to join our team as an Insurance Team Member at Wil Rose - State Farm Agent. As a key member of our team, you will play a crucial role in ensuring the success of our agency by providing exceptional customer service and supporting our office operations.

Key Responsibilities:

  • Customer Service: Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Insurance Expertise: Educate customers about insurance options and provide guidance on policy changes, transfers, and claims submissions.
  • Office Operations: Ensure the office is well-maintained and equipped to meet customer needs, and continuously improve our processes to enhance customer experiences.

Requirements:

  • Communication Skills: Excellent written, verbal, and listening skills to effectively interact with customers and team members.
  • Organizational Skills: Highly organized and detail-oriented to manage multiple tasks and priorities.
  • Customer Service Experience: Proven experience in customer service, with a focus on providing exceptional service and resolving customer issues.
  • Teamwork: Ability to work collaboratively with team members to achieve agency goals and objectives.
  • Technical Skills: Proficient in Windows computer applications and able to learn new software and systems quickly.

Benefits:

  • Competitive Salary: A competitive salary, plus commission and bonus opportunities.
  • Benefits Package: A comprehensive benefits package, including paid time off, health benefits, and growth opportunities.
  • Flexible Work Arrangements: Flexible work-from-home options available to support work-life balance.

About Wil Rose - State Farm Agent:

We are a dynamic and growing insurance agency dedicated to providing exceptional service to our customers. Our team is passionate about helping people achieve their goals and protecting their assets. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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