Retail Banking Professional

4 weeks ago

Woodbridge, Virginia, United States PENFED Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Banker to join our team at PenFed Credit Union. As a Retail Banker, you will play a critical role in extending member relationships by offering appropriate financial solutions and services to meet our members' needs.

Key Responsibilities
  • Deliver Results: Meet or exceed goals in a member-centric, results-driven environment.
  • Build Relationships: Display strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service.
  • Resolve Problems: Demonstrate member service skills and the ability to resolve problems independently; utilizing critical thinking, and problem-solving skills or escalate as needed to promote member satisfaction.
  • Provide Solutions: Utilize industry-leading solutions to meet the unique life needs of our members to include home ownership, wealth management, financial education, and managing debt.
  • Collaborate with Team: Establish solid relationships with teammates, business partners, and internal network by fostering teamwork and collaboration.
  • Drive Results: Display passion, commitment, and a drive to deliver an experience that improves our members' financial lives by explaining and cross-selling all PenFed loan and share products as appropriate.
  • Stay Adaptable: Demonstrate initiative and a commitment to continuous learning, and the ability to adapt to changing demands and requirements.
  • Support Members: Assist members through the loan process to include inputting loan applications, reviewing terms and conditions, and disbursement.
  • Stay Informed: Remain knowledgeable of the competitive landscape within the financial services industry.
  • Manage Multiple Responsibilities: Strong organizational skills including the ability to manage multiple responsibilities and prioritize.
  • Provide Support: Provide assistance performing cash transactions when necessary to meet member needs and deliver best-in-class member experience.
  • Support Branch Operations: Provide support to other branches to include working weekends and/or extended hours as required to operate the business.
  • Operate Systems: Maintain high-level proficiency in operating all internal PenFed systems or platforms to include but limited to SalesForce, PenTeller, Knowledge, Hogan, inbound calls network, etc. to support needs of members, and business.
  • Support Initiatives: Support additional PenFed initiatives to support needs of members, and business.
  • Provide Notary Services: If Notary Public, will be responsible for providing members Notary Services while adhering to all state laws/regulations related to the notarization of documents.
  • Provide Inbound Call Support: Provide in-bound call support, where required.
Qualifications
  • Education: Equivalent combination of education and experience is considered.
  • Experience: Minimum of two (2) year of demonstrated successful sales experience is required.
  • Cash Handling Experience: Minimum of at least six (6) months of cash handling experience.
  • Financial Services Experience: Experience in financial services and knowledge of financial services industry, products, and solutions.
  • Notary Public: Valid Notary Public, preferred.
  • Bilingual: Bilingual, preferred.
  • Customer Service Experience: Previous phone-based customer service experience, preferred.
Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

About Us

Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.

We provide our employees with a lucrative benefits package including robust medical, dental, and vision plan options, plenty of paid time off, 401(k) with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

  • Retail Banking Professional

    1 month ago

    Woodbridge, Virginia, United States PENFED Credit Union Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Banker to join our team at PenFed Credit Union. As a Retail Banker, you will play a critical role in extending member relationships by offering appropriate financial solutions and services to meet our members' needs.Key ResponsibilitiesDeliver exceptional member service by meeting or...

  • Retail Sales Associate Part Time

    1 month ago

    Woodbridge, Virginia, United States JoS. A. Bank Full time

    Unlock Your Potential as a Retail Sales Associate at JoS. A. BankAs a valued member of our team, you will have the opportunity to develop and demonstrate exceptional product knowledge, including sizing, style, and accessory options for our tuxedo collections.Key Responsibilities:Learn and master our tuxedo product lines, including sizing, style, and...

  • Seasonal Retail Sales Associate

    4 weeks ago

    Woodbridge, Virginia, United States Burlington Full time

    Burlington Retail Sales Associate Job DescriptionWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Burlington. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our management team with...

  • Retail Sales Associate

    4 weeks ago

    Woodbridge, Virginia, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Retail Sales Associate

    4 weeks ago

    Woodbridge, Virginia, United States Burlington Full time

    Job Summary: As a Retail Sales Associate at Burlington, you will be responsible for providing exceptional customer service, maintaining a neat and organized sales floor, and supporting the management team with day-to-day store operations.Key Responsibilities:Greet and assist customers in a friendly and professional manner.Maintain a clean and organized sales...

  • Retail Sales Associate

    1 month ago

    Woodbridge, Virginia, United States Burlington Full time

    Job Opportunity at BurlingtonWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Burlington.Key Responsibilities:Greet and assist customers in a friendly and professional manner.Maintain a neat and organized sales floor, ensuring shelves are stocked and accurately priced.Support the management...

  • Retail Sales Associate

    3 weeks ago

    Woodbridge, Virginia, United States SalonCentric Full time

    Key ResponsibilitiesAs a SalonCentric Key Holder, you will be responsible for delivering exceptional customer service to Salon professionals. This includes selling the finest professional beauty brands, educating customers on promotions, upcoming sales events, and advertised products. You will also process and replenish merchandise, prepare and participate...

  • Retail Sales Associate Keyholder

    4 weeks ago

    Woodbridge, Virginia, United States Movado Group Full time

    Job Description:Achieve sales excellence as a Keyholder Sales Associate at Movado Group. As a member of the store management team, you will drive sales, open and close the store, and assist staff in reaching and exceeding goals. Provide exceptional customer service, capture CRM data, and establish rapport with customers. Merchandise product according to...

  • Optical Professional

    4 weeks ago

    Woodbridge, Virginia, United States LUXOTTICA OF AMERICA INC Full time

    Job SummaryThe Licensed Optician is a key member of our team, responsible for delivering exceptional customer service and ensuring that our customers receive the best possible eyewear experience. As a Licensed Optician, you will be responsible for custom fitting glasses and precisely placing prescriptions in lenses, as well as acting as a leader in optical...

  • Nike Retail Associate

    1 month ago

    Woodbridge, Virginia, United States NIKE Full time

    Customer Service ExpertiseAs a Nike Retail Associate, you will be the face of NIKE, providing exceptional customer service and ensuring a seamless shopping experience for our customers. You will work closely with your team to focus on customer satisfaction and exceed their expectations at every step of their journey.Key Responsibilities Provide personalized...

  • Regional Brand Manager

    1 month ago

    Woodbridge, Virginia, United States MarketSource Full time

    Job Description:MarketSource is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.The LG Brand Manager connects the physical and digital environments where consumers explore,...

  • Seasonal Sales Ambassador

    4 weeks ago

    Woodbridge, Virginia, United States Carhartt Full time

    Position OverviewAt Carhartt, we're committed to building rugged products that serve and protect hardworking people. As a Seasonal Sales Associate, you'll be part of our Direct to Consumer retail team, offering an unparalleled experience of the brand. Our team embodies the core values and heritage on which our brand was founded, leading others to do the...

  • Assistant Sales Manager

    4 weeks ago

    Woodbridge, Virginia, United States Portables Full time

    Job OverviewPortables, an Authorized Retailer, is seeking a highly motivated and experienced Assistant Sales Manager to join our team. As a key member of our sales team, you will be responsible for establishing policies and procedures, recruiting and training valuable leaders, and managing store employees to drive profitability.About PortablesAs the number...

  • Store Associate

    4 weeks ago

    Woodbridge, Virginia, United States Burlington Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Store Associate - Security Specialist to join our team at Burlington. As a key member of our store team, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service.Key Responsibilities:Monitor store entrances, exits, and high-risk...

  • Mortgage Sales Consultant

    4 weeks ago

    Woodbridge, Virginia, United States Wells Fargo Full time

    Key Responsibilities:Originate mortgage loans within assigned bank branches.Collaborate with branch leadership and participate in branch huddles.Mentor and coach employees to increase knowledge of mortgage products and processes.Perform miscellaneous duties as a Sales Consultant.About the Role:This role is ideal for individuals who are passionate about the...

  • Food Lion Retail Associate

    1 month ago

    Woodbridge, Virginia, United States Food Lion Full time

    Meaningful Careers at Food LionWe value our associates as our most important assets. Our goal is to provide a fulfilling work experience and reward performance and commitment. We offer on-the-job learning opportunities and training to support the professional development of our associates.Equal Employment OpportunitiesWe provide equal employment...

  • Seasonal Sales Associate

    4 weeks ago

    Woodbridge, Virginia, United States The LEGO Group Full time

    Job SummaryWe are seeking a Seasonal Sales Associate - Brick Specialist to join our team at The LEGO Group. As a key member of our retail team, you will be responsible for providing an exceptional customer experience, maintaining a clean and safe store environment, and supporting the sales process.Key ResponsibilitiesEnsure a signature experience for every...

  • Bilingual Customer Service Representative

    4 weeks ago

    Woodbridge, Virginia, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective...

  • Automotive Sales Consultant

    4 weeks ago

    Woodbridge, Virginia, United States Asbury Automotive Group Full time

    About Asbury Automotive GroupWe are a Fortune 500 company and one of the largest franchised automotive retailers in the United States.Our culture is grounded in our North Star and Compass and powered by our DRIVE values, focusing on becoming the Most Guest Centric Automotive Retailer.We have been recognized as one of the best places to work by both Newsweek...

  • Catering Delivery Associate

    1 month ago

    Woodbridge, Virginia, United States Zifty Full time

    Catering Delivery Opportunities At Zifty, we're seeking reliable and customer-focused individuals to join our team as Catering Delivery Drivers. **Key Responsibilities:** * Deliver catering orders to customers within a 10-mile radius of Dale City * Utilize a large insulated delivery bag to keep food at the right temperature * Maintain a professional...