Advanced Solutions Engineer

1 week ago


Baltimore, Maryland, United States Ricoh Full time

Job Summary

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We are seeking a highly skilled Advanced Solutions Engineer to join our team. As an Advanced Solutions Engineer, you will provide strategic analysis and consultative support to service, maintain, repair and develop solutions for a wide variety of company products and services.

About Ricoh

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At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.

Key Responsibilities

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  • Provide advanced level technology skills to work independently on various projects.
  • Develop and implement solutions to meet customer needs.
  • Maintain relationships with customers and internal stakeholders.
  • Work collaboratively with cross-functional teams to achieve business objectives.
  • Identify problems and develop solutions.
  • Conduct research and stay up-to-date on industry trends and developments.

Requirements

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  • Bachelor's degree in Computer Science, Engineering or related field.
  • Minimum 3 years of experience in a related field.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficient in Microsoft Office applications.

Salary and Benefits

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The salary for this position is estimated to be between $80,000 - $120,000 per year, depending on experience. In addition to the competitive salary, we offer a comprehensive benefits package including medical, dental, vision, 401(k), and paid time off.

Working Conditions

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This position requires extensive daily travel in an automobile between customer locations, occasional overnight travel, and working outdoors at times. You must be able to lift and carry objects that weigh up to 50 pounds, frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder.



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