End User Device Technician

2 months ago

Elmendorf AFB, United States ManTech Full time

Secure Our Nation, Ignite Your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking an experience and passionate, career and customer-oriented End User Device Technician to join our team. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms. What separates you from other candidates is a demonstration of networking experience, teaming skills, customer interaction, a strong sense of urgency, and a willingness to learn new technologies The responsibilities include but are not limited to the following.

Key Responsibilities:

  • Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.
  • Travel required to support Regional objectives.
  • Supports refresh, modernization, projects, and STO activities as required.
  • Travels to support other locations within the area as needed.
  • Follows proper processes of equipment classification and sanitization.
  • Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.

Basic Qualifications:

  • Bachelor degree
  • Possess an IAT level II baseline certification as defined by DoD M such as Security + (must obtain within 6 months of start).
  • Installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices and completion of associated cabling work.
  • Customer facing experience

Preferred Qualifications:

  • Experience supporting CAN networking requirements.
  • Experience with a ticketing system.
  • Quality cabling skills in installation, splicing, and fabrication.

Clearance Requirements:

  • Must have a current/active TS/SCI w/ Polygraph

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.

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