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Oncology Sales Representative

2 months ago

Denver, Colorado, United States Onco360 Full time
Job Summary

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Onco360 Pharmacy. As a key member of our sales team, you will be responsible for developing and managing a designated territory, providing education and care coordination to prescribers for all Onco360 products and services.

Key Responsibilities:
  • Develop and manage a designated territory to achieve sales goals and provide education and care coordination to prescribers.
  • Act as a single point of contact for prescribers, assisting with referrals and care coordination to ensure service level requirements are met.
  • Collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals.
  • Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory.
  • Support education and delivery of key messages and product presentations within initiatives designed to ensure territory meets performance requirements.
  • Document and meticulously make notations in each patient's profile and/or CRM regarding every update and aspect of a customer's/physician's care or needs.
  • Use discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff.
  • Obtain and manage prescriber communication preferences.
  • Nurture and manage prescriber relationship to improve loyalty and retention.
  • Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
  • Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
  • Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
Requirements:
  • 2 years' retail or specialty pharmacy technician experience preferred.
  • 2 years inside or outside sales experience for pharmacy or other health services-related industry preferred.
  • Oncology sales experience desired but not required.
  • Exceptional probing and consultative communication skills.
  • Familiar with oncology providers, drugs, clinic, and hospital communities.
  • Understanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
  • Self-motivated and results driven.
  • Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
  • Proficient in data entry, verbal skills, computer skills and the ability to learn the department's software system including CRM.
  • Ability to respond to common inquiries or complaints from customers, employees, or senior management.
  • Ability to work with mathematical concepts such as statistical inference.
  • Maintain HIPAA patient confidentiality.
What We Offer:

We offer a competitive salary range of $55k-$70k annually, a fully remote position, and a commission potential. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.

We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.