Technical Analyst

1 week ago


Baltimore, Maryland, United States MATRIX SYSTEMS & TECHNOLOGIES INC Full time
Job Overview

We are seeking a skilled Computer Systems Analysis Specialist to join our team at MATRIX SYSTEMS & TECHNOLOGIES INC. This role requires a strong background in system analysis, programming, and hardware evaluation.

Key Responsibilities
  1. Manage and respond to web help desk tickets.
  2. Support the Caliber CAD, RMS, and Mobile system.
  3. Manage and support the CAD RMS training lab.
  4. Provide on-site support to barracks and allied agency communication centers.
Deliverables
  • Timely response to help desk tickets.
  • Troubleshooting and documentation of incidents and problems.
  • Maintenance of accurate inventory documentation.
Estimated Salary: $100,000 - $150,000 per year

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