Airport Hospitality Ambassador
4 weeks ago
Transform Airport Experiences
The OTG Host at DEN plays a critical role in our company's transformation of the airport experience. This position requires strong interpersonal skills, a sunny disposition, and a positive outlook, adhering to the OTG Core Steps of Service.
Key Responsibilities:
- Welcome guests at the entrance of our establishments.
- Maintain a clean and orderly front door area.
- Maintain a solid product knowledge.
- Evenly manage the workload between servers.
- Aid servers, when necessary, while maintaining a watchful eye on the entrance to the restaurant.
- Communicate guest concerns and complaints to managers immediately.
- Maintain a clean, neat, well-groomed appearance.
- Maintain knowledge of airport, terminal, and restaurants; offer information, recommendations, etc.
Requirements:
- Must know the restaurant's menu and floor plan.
- Must be fully conversational in English.
- Must be mobile and able to stand for extended periods.
- Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions.
OTG is an Equal Opportunity Employer
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
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