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Dining Services Supervisor

2 months ago

Marquand, Missouri, United States The Alexander | a Dolce Hotel Full time
Job Summary

The Alexander | a Dolce Hotel is seeking a highly skilled Restaurant Supervisor to oversee the daily operations of our restaurant, ensuring exceptional service delivery and a memorable dining experience for our guests.

Key Responsibilities
  • Assist the Restaurant Manager in training and developing staff to provide excellent service and maintain high standards of quality.
  • Oversee the daily operations of the restaurant, including managing staff, inventory, and cost control.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the culinary team to ensure menu execution and quality control.
  • Monitor and maintain a clean and safe working environment, adhering to health and safety regulations.
  • Manage cash handling and point-of-sale systems, ensuring accuracy and efficiency.
  • Provide exceptional customer service, responding to guest complaints and feedback in a professional and courteous manner.
Requirements
  • Bachelor's degree in Hospitality or a related field.
  • Proven experience as a host, server, or cashier, with supervisory experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Knowledge of restaurant operations, including inventory management and cost control.
  • Excellent problem-solving skills and ability to multitask.
  • Prior cash handling experience and proficiency in POS systems.
  • TIPS, CPR, and Serve Safe certification preferred.
  • Understanding of food safety and hygiene practices.
  • Proficient in MS Office and POS systems.
  • Ability to work flexible hours, including nights, weekends, and holidays.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.