Administrative Support Specialist

2 weeks ago


Hanford, California, United States Kings View Corporation Full time
Position Overview

About Kings View Corporation: We are a nonprofit organization dedicated to delivering behavioral health services to underprivileged communities. We are currently in search of a motivated Information Clerk who shares our commitment to providing compassionate care to those in need.

Role Summary: The Information Clerk will report directly to the Office Operations Manager and will be responsible for offering administrative and reception assistance to our dynamic mental health programs.

Key Responsibilities:

  • Manage a multi-line phone system, ensuring accurate documentation in the Cerner Access Service Journal.
  • Assist in scheduling, rescheduling, and cancelling medication and outpatient appointments.
  • Welcome clients who arrive seeking services, crisis assistance, or appointment information.
  • Conduct admission interviews to facilitate access to services.
  • Collect and update financial and insurance details for clients.
  • Provide interpreting services for physicians and other departments as required.
  • Deliver exceptional customer service, guiding clients through the admission process and front-line screening.
  • Offer clerical support to satellite clinics as assigned.

Qualifications:

  • High School Diploma or equivalent.
  • A minimum of two years of clerical office experience.
  • Bilingual proficiency in English and Spanish, both verbal and written, is required.
  • Possession of a Class C Driving License.
  • Proficient in typing, 10-key data entry, scanning into EHR, managing a multi-phone system, and scheduling appointments.
  • Strong verbal and written communication skills, with the ability to thrive in a fast-paced environment.
  • Excellent customer service, time management, and organizational abilities.
  • Experience in a healthcare setting, such as a hospital or medical office, is advantageous.

Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance.
  • Life and Long-Term Disability Insurance.
  • 401k retirement plan.
  • Paid vacation time.
  • Twelve paid holidays annually.
  • Education reimbursement program up to $1000 per year.
  • Employee referral program.
  • Employee Assistance Program.
  • A collaborative environment focused on shared goals.
  • A commitment to serving the underserved community.
  • A fulfilling sense of purpose in your work.

Our Mission: Since our inception, Kings View has been at the forefront of providing essential behavioral health services to marginalized populations. We pride ourselves on our unwavering commitment to serving rural communities where healthcare resources are often scarce. Our team embodies compassion and care, upholding the values of dignity and respect for every individual. We are dedicated to fostering wellness and recovery in every community we touch.



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