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Administrative Support Specialist

2 months ago

Hanford, California, United States Kings View Corporation Full time
Position Overview

Apply Here:

Kings View Corporation, a leading nonprofit organization dedicated to delivering behavioral health services to underserved populations, is currently in search of a motivated Information Clerk to further our mission of providing compassionate care to those in need. The ideal candidate will demonstrate a commitment to social justice, uphold human dignity, and engage with the community with integrity.

Role Summary
As an Information Clerk, you will report directly to the Office Operations Manager and will be responsible for providing essential administrative and reception support within our dynamic mental health programs.

Key Responsibilities

  • Manage a multi-line phone system, ensuring accurate documentation in the Cerner Access Service Journal.
  • Assist in scheduling, rescheduling, and cancelling medication and outpatient appointments.
  • Welcome clients who arrive seeking services, crisis intervention, or appointment management, providing them with necessary information.
  • Conduct admission interviews to facilitate client access to services.
  • Collect and update clients' financial and insurance information.
  • Offer interpreting services for physicians and crisis services as required.
  • Deliver outstanding customer service, assisting clients through the admission process and initial screenings.
  • Provide clerical assistance to satellite clinics as assigned.

Qualifications

  • High School Diploma or equivalent.
  • A minimum of two years of clerical office experience.
  • Bilingual proficiency in English and Spanish, both verbal and written, is required.
  • Possession of a Class C Driving License.
  • Proficient in typing, 10-key data entry, electronic health record scanning, and managing appointment scheduling.
  • Strong verbal and written communication skills, with the ability to thrive in a fast-paced environment and a keen attention to detail.
  • Exceptional customer service, time management, and organizational abilities.
  • Experience in a healthcare setting, such as a hospital or medical office, is advantageous.

Benefits Offered

  • Comprehensive Medical, Dental, and Vision Insurance.
  • Life and Long-Term Disability Insurance.
  • 401k retirement plan.
  • Paid vacation time.
  • Twelve paid holidays annually.
  • Education reimbursement program up to $1000 per year.
  • Referral program.
  • Employee Assistance Program.
  • A collaborative environment with like-minded individuals dedicated to a common goal.
  • A fulfilling opportunity to serve the underserved community.
  • A strong sense of purpose in your work.

About Kings View Corporation

Since its inception, Kings View Corporation has been at the forefront of providing behavioral health services to marginalized communities. Our commitment to care and compassion is evident in our approach to serving rural populations where healthcare resources are often scarce. We value each individual's worth and dignity, and our core values resonate throughout our organization and patient-focused programs. At Kings View, we are dedicated to promoting wellness and recovery in every community we serve.