Hotel Maintenance Staff

3 weeks ago


Laredo, Texas, United States Hampton Inn Laredo Full time

Overview: Hampton Inn Laredo is seeking a reliable and detail-oriented Room Attendant to join our team.

Job Description:

The Room Attendant is responsible for ensuring that guest rooms are clean, comfortable, and well-maintained. This includes thoroughly cleaning guestrooms according to standards, completing pre-cleaning duties, removing trash and dirty linen from guestrooms and hallways, and restocking housekeeping carts.

Key Responsibilities:

  • Cleanliness and Organization: Ensure that guestrooms are cleaned to a high standard and organized in a way that is easy for guests to navigate.
  • Guest Service: Provide exceptional customer service by being friendly, courteous, and attentive to the needs of guests.
  • Reporting and Communication: Report any maintenance issues or missing items to the Housekeeping Supervisor/Manager.
  • Teamwork: Work collaboratively with other hotel staff to ensure that guest rooms are ready for occupancy.

Requirements:

  • Education and Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Lifting and Physical Demands: Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Communication Skills: Ability to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.


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