Produce Department Training Specialist

2 weeks ago


San Ramon, California, United States Whole Foods Market Full time
Job Summary

The Team Trainer - Produce Department is responsible for supporting the high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. This role works in partnership with Team Leadership, the Store Trainer, Team Member Services Generalists, and other qualified Team Members to ensure the timely completion of New Member Connections and supports Global, Regional, and department-specific training.

Key Responsibilities

Ensures new and ongoing store and team training programs are successfully delivered and completed.
Works within training deadlines and goals.
Coordinates with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.
Coordinates with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.
Facilitates team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.
Attends Team Trainer meetings, as scheduled.
Acts as a role model for constant food safety, sanitation procedures, and occupational safety.
Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback.
Trains all Team Members on new products, their differentiation, sales tactics, and department placement.
Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.
Completes the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.
Familiarizes themselves with the Store Training Roles Handbook and maintains engagement with all communication platforms.
Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market's learning systems.

Requirements

6 months of Whole Foods Market experience (or equivalent retail training experience).
Ability to lift 50 pounds.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation pushing, and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.
Ability to work in wet and/or cold environments.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Working at Whole Foods Market

Whole Foods Market is a leader in the specialty food industry, dedicated to selling the highest-quality products and providing exceptional customer service. As a Team Trainer - Produce Department, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and promoting a culture of excellence within the company.

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