Restaurant Operations Manager

12 hours ago


Pleasant Grove, Utah, United States Melty Full time
Restaurant General Manager Job Summary

The General Manager is a key leader responsible for implementing all restaurant operations. This role requires strong leadership skills, effective communication, attention to detail, and the ability to execute business operations with minimal oversight. The General Manager ensures that all team members are performing their job responsibilities and meeting expectations in all aspects of their job descriptions.

Key Responsibilities
  • Provide a quality product and guest service experience that delivers total guest satisfaction.
  • Respond positively and quickly to guest concerns, correcting potential problems before they affect our guests.
  • Continuously improve the skills, knowledge, and morale of all team members, treating them with dignity and respect.
  • Effectively utilize all training programs, from new employee orientation to management training classes.
  • Maximize financial performance and profit.
  • Set motivating store performance goals and review them daily, weekly, and monthly, making constant adjustments to reach those goals.
  • Oversee all inventory ordering with various suppliers, all invoice collection, weekly and period-end inventory, and data entry, delegating to the assistant manager, shift leaders, and following up to ensure optimal performance.
Requirements
  • High school diploma or equivalent; a college degree is preferable.
  • Good verbal and written communication skills, capable of communicating effectively with guests and co-workers; bilingual skills are a plus.
  • 3-5 years of experience in management positions, preferably in the restaurant industry, including full-service, quick-serve, or fast-food.
  • Must have or obtain a current Food Handlers Permit within 30 days of employment.
  • Must have or be willing to obtain a ServSafe certification.
About Melty

Melty is a dynamic company that engages with guests, creates and serves amazing melts, manages store business operations, and supervises and motivates team members. We offer a fun, fast-paced environment and competitive compensation based on experience.

Melty's ingredients are fresh and real, and when combined with house-made dipping sauces, tasty soups, hand-tossed salads, and delicious desserts, the combination is unbeatable. If you're good with a spatula, have a streak of cleanliness, and like to work with people, this could be the perfect opportunity for you.



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