Front Office Supervisor Lead

1 week ago


Danvers, Massachusetts, United States Residence Inn by Marriott BostonDanvers Full time
Job Summary:

The Front Office Supervisor is responsible for overseeing the front office operations, ensuring a seamless guest experience, and providing exceptional customer service. This role involves supervising and training front office associates, scheduling workloads, evaluating job performance, and maintaining accurate room status information.

This position requires a high level of organization, communication, and problem-solving skills to resolve guest concerns efficiently and effectively. The ideal candidate will have prior supervisory experience in a hotel environment, proficiency in Microsoft Office, and excellent oral and written communication skills.



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