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Restaurant Operations Supervisor

2 months ago

Slidell, Louisiana, United States Bead Tree Restaurant Group, LLC - McAlister's Deli Franchisee Full time

Job Title: Team Leader at Bead Tree Restaurant Group, LLC - McAlister's Deli Franchisee

Position Overview: The Team Leader is essential to the efficient functioning of the restaurant, ensuring that exceptional standards of food quality, service, and cleanliness are upheld. This role involves overseeing restaurant operations in the absence of senior management and addressing concerns with team members, suppliers, and patrons.

Key Responsibilities:

  • Supervise staff during shifts to ensure smooth operations.
  • Foster a welcoming environment for both team members and guests.
  • Manage front-of-house and back-of-house tasks to optimize labor costs.
  • Monitor service efficiency to enhance guest satisfaction.
  • Assist in gathering and addressing guest feedback.
  • Maintain company standards through effective supervision and training.
  • Guide and support team members in adhering to established procedures.
  • Oversee cash handling protocols.
  • Open and close the restaurant as necessary.

Job Type: Hourly

Education: High School Diploma or equivalent

This position is for a franchised McAlister's Deli location. Additional responsibilities may be assigned by management.