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Mobile Associate

2 months ago

Los Angeles, California, United States T-Mobile Full time
Job Overview

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:
  • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty.
  • Helps customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
  • Approaching service and sales needs with composure, integrity and compassion.
Requirements:
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred.
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
  • Competitive drive and proven ability to succeed in a fast-paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
Benefits:

T-Mobile offers a comprehensive benefits package, including medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We also offer mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.

To learn more about T-Mobile's amazing benefits, check out www.t-mobile.com/company/benefits.

Why Work at T-Mobile?

T-Mobile is an Equal Opportunity Employer. We value diversity and inclusion in the workplace and are committed to creating a workplace that is free from discrimination and harassment.

We are proud to be a part of the T-Mobile team and offer a dynamic and supportive work environment that allows our employees to grow and develop their careers.