Resource Connection Specialist

4 days ago


Milwaukee, Wisconsin, United States IMPACT Inc Full time
**Responsibilities**
  • Provide assessment, problem-solving, information, and referral services to customers in an empathetic and non-judgmental manner.
  • Assist customers in developing an action plan to meet their needs.
  • Conduct customer satisfaction surveys by making outbound calls to previous customers.
  • Participate in ongoing training and staff meetings.
  • Ensure compliance with applicable federal, state, and local laws ensuring client confidentiality.


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