FOH Shift Lead

2 days ago


Brooklyn, New York, United States Roberta's | New York Full time
FOH Shift Lead Job Description

About the Role:

We are seeking a highly motivated and experienced FOH Shift Lead to join our team at Roberta's | New York. As a FOH Shift Lead, you will be responsible for creating a positive and welcoming atmosphere for our guests, ensuring exceptional service, and leading a high-performing team.

Key Responsibilities:

  • Lead by example, demonstrating a positive attitude, and high standards of service
  • Ensure the restaurant is clean, and the ambiance is on brand
  • Run FOH operations without support from a salaried leader
  • Provide high-level guest resolution for any issues
  • Print and revise menus as needed
  • Support all FOH positions, including host, server, back waiter, bartender, and expo
  • Set up and shut down the FOH, delegating tasks for efficient operation
  • Communicate with team members and lead effective pre-shifts
  • Support the training and development of new hires and trails

Requirements:

  • 3+ years of FOH experience across various positions, high volume preferred
  • Strong leadership skills and attention to detail
  • Strong organizational and problem-solving skills
  • Food Handlers Certificate that meets local requirements
  • Availability to work holidays, nights, and weekends

What We Offer:

At Roberta's | New York, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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