FOH Shift Lead
2 days ago
About the Role:
We are seeking a highly motivated and experienced FOH Shift Lead to join our team at Roberta's | New York. As a FOH Shift Lead, you will be responsible for creating a positive and welcoming atmosphere for our guests, ensuring exceptional service, and leading a high-performing team.
Key Responsibilities:
- Lead by example, demonstrating a positive attitude, and high standards of service
- Ensure the restaurant is clean, and the ambiance is on brand
- Run FOH operations without support from a salaried leader
- Provide high-level guest resolution for any issues
- Print and revise menus as needed
- Support all FOH positions, including host, server, back waiter, bartender, and expo
- Set up and shut down the FOH, delegating tasks for efficient operation
- Communicate with team members and lead effective pre-shifts
- Support the training and development of new hires and trails
Requirements:
- 3+ years of FOH experience across various positions, high volume preferred
- Strong leadership skills and attention to detail
- Strong organizational and problem-solving skills
- Food Handlers Certificate that meets local requirements
- Availability to work holidays, nights, and weekends
What We Offer:
At Roberta's | New York, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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