Automobile Service Technician

4 days ago

Brighton, Colorado, United States Sam's Club Full time
Job Summary

As a Tire and Battery Center Technician at Sam's Club, you will play a critical role in providing safe and efficient service in both the sales and service areas of the department. You will work collaboratively with other associates to ensure the club meets the member's expectations. Your responsibilities will include collaborating with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians. You will also communicate and develop interpersonal skills for providing safe and efficient customer service.

Key Responsibilities
  • Be a Team Player: Collaborate with team members to fulfill sales and service requests, educate other associates on tools, tasks, resources, and mentor new technicians.
  • Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality.
  • Be a Techie: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Be an Owner: Communicate equipment, tools, and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, work hands-on in the physical area, maintain accurate inventory, audit, safety, and compliance standards.
  • Be a Talent Ambassador: Be a brand advocate by valuing the member's experience in the TBC area and modeling high-quality service and products.
  • Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
  • Complete work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

What We Offer

At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, education assistance with college degrees for $1 a day, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com /Health.

The hourly wage range for this position is $21.00 to $28.00*.

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum QualificationsValid state-issued driver's license. I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or older.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Auto service industry, Retail Experience

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