Spa Attendant

About the Role

The Spa Attendant - Guest Experience Specialist is a key member of our team at Montage International, responsible for delivering exceptional guest experiences in our spas. We are seeking a highly energetic and service-oriented individual with a passion for order and cleanliness to join our team.

Key Responsibilities

• Welcome guests and show them to their lockers, ensuring a seamless and personalized experience.
• Anticipate guest needs and efficiently handle all guest requests, providing exceptional service and attention to detail.
• Issue locker keys and towels, and monitor the return of those items to maintain a high level of cleanliness and organization.
• Assist with the cleanliness and organization of locker rooms and issue desks, ensuring a safe and welcoming environment for guests.
• Maintain a clean, neat, and organized issue desk by wiping counters, keeping counters clutter-free, and organizing drawers and cabinets.
• Assist with removing used linen and restocking linen to ensure a consistent level of quality and cleanliness.

Requirements

• High School Diploma or equivalent preferred.
• Previous spa or health club experience preferred.
• Minimum of one year experience in customer service.

Physical Requirements

The Spa Attendant - Guest Experience Specialist requires the ability to walk and give direction for most of the working day, with the ability to stand and exert well-paced mobility for up to 6 hours in length. The role also requires the ability to bend, stoop, squat, and stretch to fulfill cleaning tasks, as well as lift up to 25 lbs. on a regular and continuing basis.

Compensation

The pay scale for this position is $18.76 per hour.

Equal Employment Opportunity

Montage International is an equal employment opportunity employer and welcomes applicants from diverse backgrounds. We maintain a drug-free workplace and perform pre-employment substance abuse testing.