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Spa Attendant
2 months ago
About the Role
The Spa Attendant - Guest Experience Specialist is a key member of our team at Montage International, responsible for delivering exceptional guest experiences in our spas. We are seeking an energetic and service-oriented individual with a passion for order and cleanliness to join our team.
Key Responsibilities
- Welcome guests and show them to their lockers, ensuring a seamless and personalized experience.
- Anticipate guest needs and efficiently handle all guest requests, providing a high level of service and attention to detail.
- Issue locker keys and towels, and monitor the return of those items to maintain a clean and organized environment.
- Assist with the cleanliness and organization of locker rooms and issue desks, ensuring a high standard of cleanliness and presentation.
- Maintain a clean, neat, and organized issue desk by wiping counters, keeping counters clutter-free, and organizing drawers and cabinets.
- Assist with removing used linen and restocking linen to ensure a consistent supply of clean towels, robes, and guest-wear.
Requirements
- High School Diploma or equivalent preferred.
- Previous spa or health club experience preferred.
- Minimum of one year experience in customer service.
Physical Requirements
The position requires walking and giving direction for most of the working day, with the ability to stand and exert well-paced mobility for up to 6 hours. The ability to bend, stoop, squat, and stretch to fulfill cleaning tasks is also required. The ability to lift up to 25 lbs. on a regular and continuing basis, and to push and pull carts and equipment weighing up to 250 lbs. occasionally, is necessary.
Compensation
The pay scale for this position is $18.76 per hour.
Equal Employment Opportunity
Montage International is an equal employment opportunity employer and welcomes applicants with disabilities. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
