Overnight Customer Service Ambassador

23 hours ago


Virginia Beach, Virginia, United States Crunch Fitness Full time
Job Summary

The Overnight Member Services Representative is the face of our operation, providing exceptional customer service to our members and guests. This role requires a warm and welcoming demeanor, with a focus on creating a fun and supportive atmosphere in our facilities.

Key Responsibilities
  • Greet all members and guests with a smile and ensure a positive experience
  • Check in members and guests in accordance with company procedures
  • Facilitate communication of special events and promotions
  • Answer phones in a courteous and professional manner
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook
Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications as local/state laws require
Physical Requirements
  • Lift 10 lbs. on occasion
  • Stand, bend, and squat with frequency
  • Climb and hang decorations when needed
About the Organization

Crunch Fitness is a development company owning CRUNCH Fitness franchise locations and territories throughout the United States. Our mission is to provide a warm and friendly environment that is hard to find in the majority of fitness clubs in North America. We value our No Judgments Philosophy and strive to create a welcoming atmosphere for all our members and guests.



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