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Business Banking Relationship Manager
2 months ago
We're a bank that's been around for over 155 years, and we're still going strong. Our culture is built on helping people find financial safety and success, and we're committed to making sure our customers and employees are taken care of.
Job SummaryWe're looking for a Business Banking Relationship Manager to join our team. As a key member of our commercial banking team, you'll be responsible for managing existing relationships and soliciting new business opportunities with assigned customers and targeted prospects.
Key Responsibilities- Participate in outreach activities with assigned customers and target prospects to acquire new business
- Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships and ensure a high level of customer satisfaction and retention
- Coordinate with product partners to cross-sell a full range of products and services
- Critically review and analyze portfolio to reduce risk and enhance profitability
- Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensure adequate loan documentation, and analyze industry/credit risk
- Facilitate the resolution of customer problems and engage product experts as needed
- Participate in community and business functions/groups to ensure a positive image for the Bank and establish referral contacts within the marketplace
- Ensure compliance with all Bank policies, procedures, regulations, and laws
- Thorough knowledge of full range of commercial products, credit policies, procedures and terminology
- Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
- Intermediate strategic, analytical, problem-solving skills and credit analysis skills
- Intermediate persuasive and negotiation skills with well-developed sales skills
- Intermediate decision-making skills, but requires some management oversight
- Ability to structure more complex credit requests
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
- Intermediate level proficiency with Microsoft Word, Excel and Outlook
- Bachelor's degree or equivalent combination of education and experience required
- 3+ years of commercial banking experience required