Operations Supervisor

2 weeks ago


Aiken, South Carolina, United States CVS Health Full time
Job Title: Operations Supervisor

At CVS Health, we are committed to delivering exceptional customer service and creating a positive shopping experience for all our customers. As an Operations Supervisor, you will play a key role in supporting our store management team in planning and driving store execution and performance.

Key Responsibilities:
  • Work effectively with store management and store crews to ensure seamless store operations
  • Supervise the store's crew through assigning, directing, and following up on all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems, and complaints, and promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Requirements:
  • Deductive reasoning ability, analytical skills, and computer skills
  • Advanced communication skills, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications:
  • Experience as a retail supervisor
  • Education: High School diploma or equivalent preferred but not required
Benefits:
  • The Company offers a full range of medical, dental, and vision benefits
  • Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees
  • The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits
  • CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners

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