Automotive Host and Concierge

1 week ago


Columbia, South Carolina, United States Roberts Toyota Full time
Job Summary

We are seeking a highly skilled and courteous Valet and Greeter to join our team at Roberts Toyota. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Greet and Welcome Customers: Greet customers in the service lane and introduce them to a service advisor, setting the tone for a positive and personalized experience.
  • Vehicle Identification and Retrieval: Use key and mirror tags in the lane to identify which vehicle coincides with a repair order, and retrieve vehicles for service advisors and technicians as needed.
  • Vehicle Movement and Parking: Drive vehicles into service bays or park them outside the building for the service advisors, ensuring efficient and safe vehicle movement.
  • Customer Assistance: Deliver cars to customers waiting in the service lounge, and provide courteous assistance as needed, such as covering customers with an umbrella when it rains or pulling cars into the lane when it's cold.
Requirements
  • Good Driving Record: Possess a good driving record and be able to meet the physical demands of the job, including a lot of walking and working in various weather conditions.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and meet the physical demands of the job.
Company Overview

At Roberts Toyota, we are committed to providing exceptional customer service and ensuring a positive experience for our clients. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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