Restaurant Operations Manager
2 weeks ago
At Checkers & Rally's, we strive to make a positive impact on our guests' lives by providing exceptional service and a welcoming environment. As an Assistant Manager, you will play a vital role in supporting the General Manager in achieving sales and profit goals, executing procedures, and ensuring excellent guest and team service.
Key Responsibilities- Assist the General Manager in building sales and profits by promoting guest satisfaction and managing restaurant operations.
- Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager.
- Support the restaurant and General Manager in ensuring we are the first choice for our guests and employees.
- Assist with interviewing and hiring the right team members.
- Ensure policy and procedures are being followed on shifts.
- Train team members on operations, company policies, and procedures, and guest service.
- Identify and respond to complaints and policy and procedure violations.
- Provide regular feedback and coaching to team members on their performance.
- Help ensure the restaurant is a safe, clean, and fun environment for our employees and guests.
- High School Diploma or General Education Degree (GED) - Preferred.
- Food Safety Certified.
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Basic math skills.
- Microsoft Office and general systems experience.
- Strong interpersonal and verbal and written communication skills.
- Ability to work flexible schedules and extended hours.
- High energy to keep up with our fast-paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow.
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well-trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
- Checkers & Rally's Benefits & Rewards: We offer comprehensive benefits such as medical and dental plans, as well as recognition programs including bonuses.
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