Operations Manager

4 weeks ago


Rural Hall, North Carolina, United States Love's Travel Stops & Country Stores Full time
Operations Manager Job Description

Job Summary:

We are seeking an experienced Operations Manager to join our team at Love's Travel Stops & Country Stores. As an Operations Manager, you will be responsible for overseeing daily operations to drive efficiency, quality, and customer satisfaction.

Key Responsibilities:

  • Lead a team of employees to ensure smooth day-to-day operations
  • Manage processes to drive sales growth and meet organizational goals
  • Ensure a safe, clean, and well-maintained facility
  • Drive sales of products and services through efficient ordering, stocking, and merchandising
  • Assist the General Manager with task execution and completion
  • Understand financial reporting to analyze profit and loss statements

Requirements:

  • 2+ years of experience in retail, travel stop, or c-store management
  • 2+ years of experience managing operations with an annual sales volume of $2+ million
  • 2+ years of experience affecting and deciphering budgets and P&L statements
  • 2+ years of supervising and training 5-10+ employees
  • Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel

Skills and Demands:

  • Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays
  • Excellent communication and interpersonal skills with a customer satisfaction focus
  • Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment
  • Strong organizational and multitasking abilities with attention to detail
  • Effective teamwork skills

Our Culture:

Love's Travel Stops & Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. We are a family-owned and operated business with a commitment to innovation and perseverance. Our core business is travel stops and convenience stores with over 630 locations in 42 states. We continue to lead the way in offering products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.


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