Field Service Technician for EDM Machinery
3 weeks ago
Sodick Corporation, a leading manufacturer of CNC EDM machinery, is seeking a skilled Field Service Engineer to join their team.
The successful candidate will be responsible for traveling to customer and dealer facilities to service and install company machinery, troubleshooting electronic and mechanical problems, and providing technical support to customers.
Key Responsibilities:
1. Install, service, and perform basic training on all company machinery at customer and dealer facilities.
2. Troubleshoot and diagnose electronic and mechanical issues using proper testing equipment.
3. Communicate with customers and internal management regarding technical analysis and determination.
4. Document all work done in a legible and technically sound manner.
5. Submit service and expense reports for reimbursement.
Requirements and Qualifications:
1. Associate's Degree in Electronics required.
2. Machine shop experience preferred.
3. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers.
4. Self-motivated, able to work with little or no supervision, and handle stressful situations calmly.
5. Possess technical curiosity and ability to diagnose and solve production issues.
6. Detail-oriented and able to complete work in a manufacturing environment.
7. Must be able to travel up to 80% of the time.
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