Current jobs related to Automotive- Technical Customer Service Rep - Roseville - Disability Solutions
-
Roseville, United States Horton, Inc Full timeJob Title: Automotive Technical Customer Service RepresentativeHorton, Inc. is seeking a highly skilled Automotive Technical Customer Service Representative to join our team in Roseville, MN. As a key member of our customer service team, you will be responsible for providing exceptional customer service and technical support to our...
-
Roseville, United States Horton, Inc Full timeJob Title: Automotive Technical Customer Service RepresentativeHorton, Inc. is seeking a highly skilled Automotive Technical Customer Service Representative to join our team in Roseville, MN. As a key member of our customer service team, you will be responsible for providing exceptional customer service and technical support to our...
-
Roseville, United States Horton, Inc Full timeJob Title: Automotive Technical Customer Service RepresentativeHorton, Inc. is seeking a highly skilled Automotive Technical Customer Service Representative to join our team in Roseville, MN. As a key member of our customer service team, you will be responsible for providing exceptional customer service and technical support to our...
-
Automotive Service Technician
2 weeks ago
Roseville, California, United States Sonic Automotive Full timeJoin Our Team as an Automotive Service TechnicianEchoPark Automotive is a rapidly growing brand in the automotive industry, committed to doing things the right way. We're building a business based on treating our guests with respect, taking pride in our work, and providing opportunities for our employees to grow as we grow.About the RoleWe're seeking an...
-
Automotive Service Technician
3 weeks ago
Roseville, California, United States Sonic Automotive Full timeJoin Our Team as an Automotive Service TechnicianEchoPark Automotive is a rapidly growing brand in the automotive industry, committed to doing things the right way. We're building a business based on treating our guests with respect, taking pride in our work, and providing opportunities for our employees to grow as we grow.About the RoleWe're seeking an...
-
Automotive Service Technician
3 weeks ago
Roseville, California, United States Sonic Automotive Full timeJoin Our Team as an Automotive Service TechnicianWe are seeking a skilled Automotive Service Technician to join our team at EchoPark Automotive in Roseville, California. As a key member of our team, you will be responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.Key...
-
Automotive Sales Representative
4 weeks ago
Roseville, California, United States Sonic Automotive Full timeJoin Our Team as an Automotive Sales ConsultantWe are seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team at EchoPark Automotive in Roseville, CA. As a Sales Consultant, you will play a key role in guiding our guests through the car buying process, providing exceptional service, and ensuring a seamless transaction...
-
Automotive Technician
2 weeks ago
Roseville, California, United States Sonic Automotive Full timeJob Title: Automotive Smog Technician Job Summary: EchoPark Automotive is seeking a skilled Automotive Smog Technician to join our team in Sacramento, California. As a key member of our service department, you will be responsible for performing vehicle repair and maintenance work, ensuring our preowned vehicles meet dealer and factory...
-
Customer Service Representative
1 month ago
Roseville, California, United States SpeeDee Oil Change and Auto Service Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at SpeeDee Oil Change and Auto Service. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and maintaining a clean and organized work...
-
Automotive Sales Representative
4 weeks ago
Roseville, California, United States EchoPark Automotive Full timeJoin Our Team as an Automotive Sales ConsultantEchoPark Automotive is a rapidly growing brand in the automotive industry, and we're looking for talented individuals to join our team as Automotive Sales Consultants. As a Sales Consultant, you will play a crucial role in guiding our guests through the car-buying process, showcasing our late-model, low-mileage...
-
Automotive Sales Representative
4 weeks ago
Roseville, California, United States Sonic Automotive Full timeAutomotive Sales Consultant Job DescriptionAt EchoPark Automotive, we're seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team. As an Experience Guide, you will play a key role in guiding our guests through the car buying process, showcasing our late-model, low-mileage vehicles that are under factory warranty and priced...
-
Automotive Smog Technician
2 weeks ago
Roseville, California, United States Sonic Automotive Full timeJoin Our Team as a Certified Automotive Smog TechnicianEchoPark Automotive is a leading provider of automotive services, and we're seeking a skilled Certified Automotive Smog Technician to join our team in Sacramento, California.About the RoleWe're looking for a highly motivated and experienced technician to perform vehicle repair and maintenance work as...
-
Automotive Service Advisor
4 months ago
Roseville, United States Midas Full timeWe are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service Advisor to direct all service department activities of a retail store engaged in selling tires and...
-
Automotive Smog Technician
1 month ago
Roseville, California, United States EchoPark Automotive Full timeJob Opportunity at EchoPark AutomotiveWe are seeking a skilled Automotive Smog Technician to join our team at EchoPark Automotive in Sacramento, California.About the Role:The successful candidate will be responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. Our technicians inspect and...
-
Automotive Service Professional
23 hours ago
Roseville, California, United States Midas Full timeJob Description for Automotive Service AdvisorWe are committed to delivering exceptional customer experiences through our expert vehicle inspection and repair services. As an Automotive Service Advisor at Midas, you will be responsible for directing all service department activities in a retail store offering tires and automotive parts and mechanical...
-
Customer Service Technical Support
4 months ago
Roseville, United States CoCard Business Full timeCoCard Business is a provider of payment technology solutions for businesses across the United States. We are looking for a stellar Customer Service and Technical Support (CST) Representative with excellent customer service skills with a can-do mentality who is keen to learn and develop their skills while contributing to a high-performing and enthusiastic...
-
Automotive Service Advisor
4 weeks ago
Roseville, United States Midas Full timeJob Title: Automotive Service AdvisorWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Midas. As a key member of our service department, you will be responsible for delivering exceptional customer service, overseeing vehicle inspections, and making comprehensive recommendations to our...
-
Automotive Service Advisor
2 weeks ago
Roseville, United States Midas Full timeJob Title: Automotive Service AdvisorWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Midas. As a key member of our service department, you will be responsible for delivering exceptional customer service, overseeing vehicle inspections, and making comprehensive recommendations to our...
-
Automotive Service Advisor
1 month ago
Roseville, United States Midas Full timeJob Title: Automotive Service AdvisorWe are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Midas. As a key member of our service department, you will be responsible for delivering exceptional customer service, overseeing vehicle inspections, and making comprehensive recommendations to our...
-
Customer Service
3 weeks ago
Roseville, United States CoCard Business Full timeDescription CoCard Business is a provider of payment technology solutions for businesses across the United States. We are looking for a stellar Customer Service and Technical Support (CST) Representative with excellent customer service skills with a can-do mentality who is keen to learn and develop their skills while contributing to a high-performing and...
Automotive- Technical Customer Service Rep
2 months ago
Automotive- Technical Customer Service Rep
US-MN-Roseville
Job ID: 2024-3191
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service/Support
Horton, Inc.
Overview
Horton, Inc., has an opening for an Automotive- Technical Customer Service Rep to work in our Roseville, MN location. This job is on-site and Technical Automotive experience is required.
Company Information: Horton, Inc., is a family owned, leading provider of engine cooling solutions worldwide. Horton is a global organization with employees and representatives in the U.S.A, Canada, Mexico, Germany, China, and more We offer our employees great potential for personal and professional growth; competitive salary and benefit packages, including PTO, Company Paid Holidays, 401K, Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, STD, LTD, LTC, Education Assistance, and a dynamic work environment. For more information on Horton, Inc. please visit our web site at www.hortonww.com. Please note this role is not eligible for immigration sponsorship, including F1 STEM OPT.
Position Summary:
This Automotive- Technical Customer Service Representative is responsible product support in a timely and courteous customer assistance under the direction of the Customer Service Manager. This person will respond to customer inquiries both internal and external in regards to orders, returns, pricing, availability of product, lead times, literature, invoice discrepancies, customer routings, technical and application assistance. Forwards sales leads to the appropriate sales department. Works with other departments to resolve issues. Maintains a good relationship with the customers. Technical Automotive experience is required.
Responsibilities
Automotive- Technical Customer Service Rep Responsibilities:
- Receives calls from customers and potential customer.
- Enters orders by phone, fax, email, mail, and EDI. Handles calls and inquiries from customers in regards to orders, invoice issues, routing issues, tracking information, freight costs, pricing, and projected delivery time.
- Refers leads regarding potential new clients to appropriate sales staff for follow-up.
- Handles inquiries about literature.
- Provides technical and application support on entire product line to customers.
- Communicates all forms of published technical data
- Receives calls from customers and potential customer.
- Provides assistance to customers who experience difficulties with shipments or who need emergency help.
- Researches the status of orders by using the computer terminal to determine order location and relays that information to the customer.
- Ensures that emergency orders are given priority and receive appropriate shipping attention.
- Works with carriers to resolve questions about delayed or lost shipments and initiates claims when necessary.
- Maintains customer satisfaction on all transactions, referring problems that cannot be personally resolved or those that are outside limits of authority to the Customer Service Manager.
- Other duties as assigned
- Provides assistance to customers who experience difficulties with shipments or who need emergency help.
Qualifications
Automotive- Technical Customer Service Rep Qualifications:
- Requires a high school diploma.
- Technical Automotive experience is required.
- Previous experience working with ordering systems and in a customer facing role is desired.
We offer a competitive salary and benefits package. To apply, qualified candidates should log onto https://careers-horton.icims.com.
Horton Holding, Inc. is an Equal Opportunity/Affirmative Action employer. All applicants will receive consideration for employment without regard to race, national origin, age sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. EOE. Veterans/Disabled
VEVRAA contractor/subcontractor Requesting Priority Referral of Protected Veterans
PM17
PIdb8229c4d23b-31181-34636947
