Assistant Store Manager

2 months ago

Glendale, United States Disability Solutions Full time
23425 North 39th Drive, Suite 101 Glendale Arizona, 85310, +1 (602) 2163904

Starting Pay: $45000 / Year

Position Description: 
Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members.


Essential Duties and Responsibilities:

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
  • Ensures payroll costs and operating costs are managed to budget.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • Works to de-escalate customer situations while finding an appropriate solution.
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partners with community businesses and organizations to promote Goodwill mission.
  • Serves as a Goodwill ambassador to the community.
  • Leads the day-to-day operations of the sales floor.
  • Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
  • Acts as a key holder for the store, closing shift manager, and backup to the Store Manager.
  • Processes complex sales transactions, including customer returns.
  • Ensures that Team Members are operating per company standards and procedures.
  • Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes.
  • Transfers to different stores at any given moment due to business needs.
  • Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Builds a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Plays critical role in driving company culture change efforts and change management processes.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

  • High School Diploma, GED, or equivalent work experience
  • One-year work experience in Retail Management required
  • One-year customer service experience required
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

  • 5 Medical Plans
  • Employer Funded Health Reimbursement Account (HRA)
  • 3 Dental Plans
  • Vision Plan
  • 401K (Immediate participation upon hire)
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off; Sick and Vacation
  • Paid Holidays
  • These are just a few highlights of our key benefit offerings

Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work

Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job.  If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

  • Assistant Store Manager

    4 weeks ago

    Glendale, Arizona, United States Pinnacle Peak Store (39th Dr & Pinnacle Peak) Full time

    Pinnacle Peak Store (39th Dr & Pinnacle Peak) Job DescriptionJob Title: Assistant Store ManagerAs a key member of our Pinnacle Peak Store team, the Assistant Store Manager plays a critical role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment. This role is responsible for leading the daily operations of...

  • Assistant Store Manager

    18 hours ago

    Glendale, United States Disability Solutions Full time

    23425 North 39th Drive, Suite 101 Glendale Arizona, 85310, +1 (602) 2163904Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Assistant Store Manager

    4 weeks ago

    Glendale, Arizona, United States David Yurman Full time

    About the RoleThe Assistant Store Manager at David Yurman is a key member of our retail team, responsible for driving sales growth, delivering exceptional customer experiences, and maintaining a luxurious store environment.Key ResponsibilitiesSales and Revenue GrowthPartner with sales professionals to achieve individual sales plans and key performance...

  • Assistant Manager

    4 weeks ago

    Glendale, California, United States LACOSTE GLENDALE Full time

    Job OverviewLacoste Glendale is seeking a highly motivated and experienced Assistant Manager to join our retail team. As a key member of our store leadership team, you will play a vital role in driving sales, improving customer service, and maintaining store operations.Key ResponsibilitiesAssist in leading a high-performing store team to achieve sales goals...

  • Assistant Store Manager | Glendale Americana

    1 month ago

    Glendale, United States David Yurman Full time

    OverviewThe Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant...

  • Assistant Store Manager | Glendale Americana

    1 month ago

    Glendale, United States David Yurman Full time

    OverviewThe Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant...

  • Store Operations Manager

    4 weeks ago

    Glendale, California, United States Edikted Full time

    Job SummaryThe Store Supervisor plays a crucial role in supporting the Sales and Profit goals in the store by executing a plan to deliver exceptional customer experiences. This position reports to the Assistant Store Manager and Store Manager and has direct reports, including Sales Associates.Key ResponsibilitiesCollaborate with the store management team to...

  • Store Manager

    4 weeks ago

    Glendale, Arizona, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to join our team at Circle K Stores, Inc. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring excellent customer service.Key ResponsibilitiesRecruit, hire, and train positive and enthusiastic employees to provide exceptional customer...

  • Store Manager

    1 month ago

    Glendale, United States Tech-Nique Partners Full time

    The Store Manager reports directly to the Director of Retail and works in close collaboration with supporting departments. He/she directs the Assistant Manager, Sales Lead, Sales Associate and all other employees essential to the efficient operation of the store.KEY JOB FUNCTIONSRecruiting and develop professional people, provide excellent visual...

  • Store Manager

    1 month ago

    Glendale, United States Tech-Nique Partners Full time

    The Store Manager reports directly to the Director of Retail and works in close collaboration with supporting departments. He/she directs the Assistant Manager, Sales Lead, Sales Associate and all other employees essential to the efficient operation of the store.KEY JOB FUNCTIONSRecruiting and develop professional people, provide excellent visual...

  • Store Manager

    1 month ago

    Glendale, United States Tech-Nique Partners Full time

    The Store Manager reports directly to the Director of Retail and works in close collaboration with supporting departments. He/she directs the Assistant Manager, Sales Lead, Sales Associate and all other employees essential to the efficient operation of the store. KEY JOB FUNCTIONSRecruiting and develop professional people, provide excellent visual...

  • Store Manager

    1 month ago

    Glendale, United States Tech-Nique Partners Full time

    Location: Glendale, Arizona / Austin, TX / Sevierville, TNClient: Major Footwear brand The Store Manager reports directly to the Director of Retail and works in close collaboration with supporting departments. He/she directs the Assistant Manager, Sales Lead, Sales Associate and all other employees essential to the efficient operation of the store. KEY JOB...

  • Assistant Store Manager

    6 months ago

    Glendale, United States PVH Full time

    Design Your Future at PVH Assistant Store Manager - TOMMY HILFIGER - Glendale, AZ ASSISTANT MANAGER REPORTS TO: Store Manager SUMMARY: An Assistant Manager shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store...

  • Store Manager

    4 weeks ago

    Glendale, Arizona, United States Shoe Palace Full time

    About the RoleWe are seeking a highly motivated and experienced Store Manager to join our team at Shoe Palace. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring the store runs smoothly and efficiently.Key ResponsibilitiesHire, train, and develop a high-performing team of sales associatesDrive sales growth and...

  • Store Operations Manager

    4 weeks ago

    Glendale, Arizona, United States PVH Full time

    Unlock Your Potential at PVHAs a Store Operations Manager at PVH, you will play a key role in driving sales growth, minimizing losses, and ensuring the store's visual appeal. Your responsibilities will include:Generating sales and profit, while maintaining a visually distinctive and impeccably maintained store environment.Identifying and implementing...

  • Drug Store Assistant Department Leader

    3 weeks ago

    Glendale, Arizona, United States The Kroger Company Full time

    Job Summary:As an Assistant Department Leader at The Kroger Company, you will be responsible for assisting with the management of the department's supply expenses, cash control, and sales records. You will also manage the scheduling of Front-end associates to ensure adequate department coverage. Additionally, you will assist store management in preparing the...

  • Store Manager in Training

    3 weeks ago

    Glendale, Arizona, United States Circle K Stores, Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager in Training to join our team at Circle K Stores, Inc. As a Store Manager in Training, you will be responsible for leading a team of retail sales professionals and ensuring that our stores operate efficiently and effectively.Key ResponsibilitiesRecruit, hire, and train positive and...

  • Store Operations Manager

    3 weeks ago

    Glendale, California, United States The Coffee Bean and Tea Leaf Full time

    We are seeking a Store Operations Manager to drive profitability, service, performance, and operational excellence in our retail stores.The ideal candidate will be a leader who can coach and train team members to provide a Total Quality Experience for our guests.Responsibilities include managing day-to-day operations, tracking sales, and overseeing risk...

  • Store Manager In Training Position

    3 weeks ago

    Glendale, West Virginia, United States Circle K Stores, Inc. Full time

    Job Summary:Circle K Stores, Inc. is seeking a highly motivated and experienced Store Manager In Training to join our team. As a Store Manager In Training, you will be responsible for leading a team of retail sales associates and ensuring excellent customer service. You will also be responsible for managing the site, including inventory control, cash...

  • Retail Store Manager

    4 weeks ago

    Glendale, Arizona, United States adidas Full time

    Join the adidas Team as a Retail LeadAt adidas, we're pushing the boundaries of what's possible. We're a company that's passionate about innovation, creativity, and collaboration. As a Retail Lead, you'll be at the forefront of our retail operations, driving sales, and delivering exceptional customer experiences.Key Responsibilities:Lead a team of retail...