Software Development Manager, AWS Hardware Engineering Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Component Software and Services team designs, develops, operates the services and software used to operate our hardware infrastructure used by across the entire AWS server fleet. Consequently, we own some of the most sophisticated software anywhere, including hardware integrity validation, performance benchmarking, hardware system monitoring, diagnostics tools, and health metrics for hardware.Optimizing the dynamics of ever-changing environmental conditions, monitored with millions upon millions of sensors, is a massive challenge, and we love itWe are looking for a seasoned Software Development Manager to lead a team that builds and operates the services, infrastructure, software, and tools to build, track, and operate all the hardware across the AWS server fleet. You will lead a team of world-class software developers who thrive on creating innovative, scalable solutions for real-world infrastructure business problems. You will lead development efforts to build, validate and support server performance monitoring services, automated firmware deployment systems, services for monitoring hardware health, and automation for our thermal/mechanical test infrastructures panning all AWS servers using large-scale distributed software systems, built with proprietary and open source technologies.The ideal candidate for this role will be an innovative, hands-on leader seasoned in building and leading software teams developing infrastructure software tools used for ensuring our hardware meets the highest possible quality bar.As a leader, you will set the direction for a team of highly motivated software developers that thrives on solving challenging problems with innovative solutions. The team couples deep knowledge of the software stack operating within a cloud environment, software development skills set and scalable software engineering techniques to solve real world infrastructure problems.You will lead new feature development efforts from concept to launch and beyond. You will establish strategic vision and drive execution in defining and delivering new products and services. This is a fast-paced position where you will be challenged to think on your feet. You’ll work with thought leaders in multiple technology areas. AWS Engineers are shaping the way people use computers and designing the future of cloud.Why it matters: Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for customization that will directly benefit our customers.Why you will love it: You will work with teams across the company to enable the rapid development of next-generation devices. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will lead part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teamsPREFERRED QUALIFICATIONS- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineersAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.