Senior Order Operations Analyst, Spectrum Enterprise
2 months ago
Are you an Operations Analyst with an understanding of Spectrum Enterprise systems and tools, policies, and order lifecycle, and a high level of organizational skills with an ability to effectively manage accounts with complex products and multiple locations? You can do that. Ready to serve as a senior member of the team who mentors, trains and serves as back up to the team Lead? As a Sr Order Operations Analyst at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. Be part of the connection: As a Senior Order Operations Analyst, you are responsible for analyzing large, complex orders post Sale Complete and processing accounts in a timely and accurate fashion. You are accountable for delivering accurate data and administration concerning order to cash processes. How you can make a difference:Specialize in performing post-sale and order entry activities for Voice and complex, high value orders.Matrix managed efforts to ensure SLOs are maintained, and that service implementation is executed.Engage clients to clarify order details, including contract revisions, phone port details, and regulatory voice documents.Understanding of the billing process including pro-rates, non-pay, rate increases, adjustments, credits, discounts, collections, renewals, and billing equations.Senior member of team; backup team Lead(s).Partner with LECs to resolve order issues and obtain FOC.What you bring to Spectrum Enterprise Required qualifications:Experience: Three or more years of Customer service, order entry; Two years Advanced telephony experience; Two years Salesforce; Two years TelecommunicationsEducation: Associate degree (A.A.) or equivalent from two-year college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience.Skills: Proficient in all Order Operations processes and business rulesOrganization, prioritization and decision-making skillsKnowledge of MS Office Understanding of Spectrum’s product and service offeringsAbilities: Work effectively in a team-oriented environmentMaintain confidentiality Build working relationships Mentor and motivate othersMeet deadlinesPreferred qualifications: What you can enjoy every day:Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.Learning culture: Company support in obtaining technical certifications.Dynamic growth: Paid training and clearly defined paths to advance within the company.Total rewards: Comprehensive benefits that encourage a work-life balance. Apply now, connect a friend to this opportunity or sign up for job alerts. SSU309 2024-41413 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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Charlotte, United States Spectrum Full timeAre you an Operations Analyst with an understanding of Spectrum Enterprise systems and tools, policies, and order lifecycle, and a high level of organizational skills with an ability to effectively manage accounts with complex products and multiple locations? You can do that. Ready to serve as a senior member of the team who mentors, trains and serves as...
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Charlotte, United States Spectrum Full timeDo you want to lead a collaborative team that provides sales support for Carrier clients? You can do that. Ready to meet or exceed goals through detailed analyses and documentation of team performances? As a Supervisor of Carrier Client Services at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that...
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Senior Business Analyst, Spectrum Enterprise
4 weeks ago
Charlotte, North Carolina, United States Charter Communications Full timeAt Charter Communications, we're looking for a Senior Business Analyst to join our team at Spectrum Enterprise. As a Senior Business Analyst, you will be responsible for analyzing complex business operations and providing strategies to simplify and enhance the client experience.You will work with stakeholders to analyze operations and recommend solutions...
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Charlotte, NC, United States Spectrum Full timeAs a Carrier Sales Pricing Analyst at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. You support a successful sales cycle and foster revenue growth by processing and responding to all pricing requests submitted by...
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Charlotte, United States Spectrum Full timeReady to use your skills in accuracy, efficiency and detailed communication? You can do that. Do you to want to develop your knowledge of the telecommunications industry and our Carrier services? As a Carrier Sales Pricing Analyst at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that meet the...
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Carrier Sales Engineer II, Spectrum Enterprise
3 weeks ago
Charlotte, United States Spectrum Full timeDo you want to support the sales of Layer two Ethernet services to wholesale Carrier accounts? You can do that. Ready to evaluate client networks and provide cost-effective business solutions? As a Sales Engineer II for Carrier at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that meet the unique...
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Carrier Sales Pricing Analyst I, Enterprise
4 weeks ago
Charlotte, North Carolina, United States Spectrum Full timeRole OverviewWe are seeking a skilled Carrier Sales Pricing Analyst to join our team at Spectrum Enterprise. As a key member of our sales cycle, you will play a crucial role in fostering revenue growth by processing and responding to pricing requests from clients and internal teams.Key ResponsibilitiesDevelop in-depth knowledge of the telecommunications...
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Customer Service Expert for Enterprise Solutions
4 weeks ago
Charlotte, North Carolina, United States Spectrum Full timeJob Summary:As a Customer Service Expert for Enterprise Solutions, you will be responsible for providing exceptional customer service to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Provide customer service to clients via phone, email, and...
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Business Operations Specialist
1 month ago
Charlotte, North Carolina, United States Spectrum Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Spectrum. As a Business Analyst, you will play a critical role in analyzing business operations and recommending solutions to align individual business functions with organizational goals.Key Responsibilities:Analyze business operations and recommend solutions to improve...
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Charlotte, North Carolina, United States Spectrum Full timeUnlock the potential of our clients' networks by selling cost-effective Layer Two Ethernet services to wholesale Carrier accounts.As a Sales Engineer II for Carrier at Spectrum Enterprise, you will evaluate client networks and provide tailored business solutions.Spectrum Enterprise offers cutting-edge enterprise technology solutions that cater to the unique...
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Digital Service
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Charlotte, United States Spectrum Full timeNew technology enthusiast. Customer advocate who is passionate about creating great end-user experiences. Tech-savvy, collaborative, and innovative. Did we just describe you? If so, consider joining the Conversational Channels team at Spectrum.At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Conversational...
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Business Analyst Intern
1 month ago
Charlotte, North Carolina, United States Spectrum Full timeAbout the RoleWe are seeking a motivated and driven student to join our Customer Operations team as a Business Analyst Intern. As a key member of our team, you will work closely with our front-end website development team to create training and performance tools.Key ResponsibilitiesWork with our front-end website development team to create custom websites...
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Ad Operations Specialist
1 month ago
charlotte, United States Spectrum Reach Full timeSpectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.At A Glance…Our Ad Operations Specialist are centralized roles that support the entire Spectrum Reach footprint. They Coordinate order entry for ad...
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Ad Operations Specialist
2 months ago
Charlotte, United States Spectrum Reach Full timeSpectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative.At A Glance…Our Ad Operations Specialist are centralized roles that support the entire Spectrum Reach footprint. They Coordinate order entry for ad...
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Senior Operations Analyst
1 month ago
charlotte, United States TalentPartners Full timeOur client, a globally recognized investment management firm within the rapidly growing Middle Market / Credit world is adding a Senior Operations Analyst to their lending operations team.Collaborate with lending operations management to ensure seamless workflowsReconcile cash and position discrepancies dailyExtract key data points from credit agreements and...
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Senior Operations Analyst
2 weeks ago
Charlotte, United States TalentPartners Full timeOur client, a globally recognized investment management firm within the rapidly growing Middle Market / Credit world is adding a Senior Operations Analyst to their lending operations team.Collaborate with lending operations management to ensure seamless workflowsReconcile cash and position discrepancies dailyExtract key data points from credit agreements and...
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Senior Operations Analyst
1 month ago
Charlotte, United States TalentPartners Full timeOur client, a globally recognized investment management firm within the rapidly growing Middle Market / Credit world is adding a Senior Operations Analyst to their lending operations team.Collaborate with lending operations management to ensure seamless workflowsReconcile cash and position discrepancies dailyExtract key data points from credit agreements and...
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Senior Liquidity Analyst
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Charlotte, North Carolina, United States Hispanic Technology Executive Council Full timeJob Title: Senior Liquidity AnalystJob Summary:We are seeking a highly skilled Senior Liquidity Analyst to join our team at the Hispanic Technology Executive Council. As a Senior Liquidity Analyst, you will be responsible for influencing and driving optimal bank-wide liquidity strategies by Lines of Business (LOBs) and legal entity in business as usual (BAU)...
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Senior Enterprise Risk Manager
3 weeks ago
Charlotte, United States Atlantic Partners Corporation Full timeThe company seeks an experienced Enterprise Risk Management (ERM) leader to help build and maintain the ERM framework. The Senior Enterprise Risk Manager is critical in developing, implementing, and overseeing the enterprise-wide risk management program. This role is responsible for working closely with the Chief Risk Officer in identifying, assessing, and...
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Senior Enterprise Risk Manager
3 weeks ago
charlotte, United States Atlantic Partners Corporation Full timeThe company seeks an experienced Enterprise Risk Management (ERM) leader to help build and maintain the ERM framework. The Senior Enterprise Risk Manager is critical in developing, implementing, and overseeing the enterprise-wide risk management program. This role is responsible for working closely with the Chief Risk Officer in identifying, assessing, and...
