Lead ServiceNow SPM Analyst

3 months ago

Westchester, United States Ingredion Full time

Thank you for your interest in our Lead ServiceNow SPM Analyst position here at Ingredion We are currently hiring for this opportunity, but will be aiming to begin the hiring process in August. In the interim we encourage talented people such as yourself to always connect. Please complete the application and share your CV. When we begin the hiring process for this opportunity, our Talent Acquisition team will contact you directly to discuss TITLE:
Lead-ServiceNow SPM Analyst LOCATION:
Westchester, ILREPORTS TO:
Sr. Digital Portfolio Manager, Office of Chief Digital Information Officer
Primary Function:The Lead-ServiceNow SPM Analyst will play a key role in our IT PMO team. The Lead-ServiceNow SPM Analyst will be responsible for supporting the organization's strategic portfolio management activities such as managing demands and resources using the ServiceNow platform. This role involves eliciting requirements, ongoing administration, and operationalization of the SPM module to meet business needs.Core Responsibilities•Responsible for the day-to-day management and maintenance including Idea, Demand, Portfolio, Program, Project and Resource Maintenance, and ongoing administration of the SPM module.•Collaborate with IT team members to operationalize and enhance the SPM Demand, Resource, Portfolio/Program/Project, and Timecard functionality and track associated KPIs. •Collaborate with IT PMO and other stakeholders to elicit requirements and translate them into SPM end-to-end solution and build consensus among cross-functional teams.•Provide subject-matter expertise in the discussions with key stakeholders in the development of business processes and metrics leveraging SPM features and drive adoption.•Create & manage scorecards, dashboards, reports, and notifications along with SPM data health check and clean up.•Conduct timely reviews with IT PMO to review Ideas, Demands and Resource Plans.•Orchestrate Demand Management including advising and training Project Leads on Demand submission including Demand Assessment, Cost Plans, Benefit Plans and Resource Plans•Provide training and support to end-users on the ServiceNow SPM module functionalities.•Act as a liaison between the IT PMO and the larger ServiceNow Development team, reporting status and ensuring alignment with platform standards.•Participate in the review of design artifacts to ensure alignment with the solution requirements and collaborate with stakeholders.•Manage development work throughout the lifecycle from a unified product backlog of tasks including Sprint planning, reviews, and story refinement sessions.•Work closely with the SPM development team to ensure accurate implementation of user stories and provide support for any clarification or adjustments.•Communicate complex problems into easily understood requirements to the development team.•Conduct review and approval of the solution requirements with relevant stakeholders.•Create test cases and participate in testing activities, ensuring that the SPM module meets specified requirements and is free of defects including upgrades.•Lead and participate in continuous improvement initiatives to enhance the capabilities of the module.•Independently research, where needed, to resolve and provide solutions to the end users.•Develop and maintain documentation related to SPM processes, configurations, & reports.Qualified candidates will have:•Aptitude for identifying issues and generating solutions to optimize SPM processes and workflows.•Gather requirements, submit enhancements, prepare test cases, and conduct testing activities.•Document business process and perform data analysis.•Demonstrate excellent communication and interpersonal skills to articulate complex problems and solutions to stakeholders.•Ability to work in a team and independently.•Demonstrate excellent analytical and problem-solving skills, with the ability to translate business needs into clear requirements.•Demonstrate excellent presentation skills.•Demonstrates innovative and strategic thinking.•Exceptionally self-motivated, directed and detail oriented.•Ability to thrive in a fast-paced environment and work well under pressure, prioritizing and balancing competing tasks.•Ability to adapt to emerging trends.Requirements:•Minimum of 3 to 5 years of experience with ServiceNow SPM module specifically managing Idea/Demand/Project/Program/Portfolio/Resource Plans/Timecard.•At least 3 years of experience as a Lead/Senior Business Analyst working on SPM projects is required.•Bachelor's degree in computer science, Information Systems, or a related technical or business discipline is required.•ServiceNow certifications related to SPM are highly desirable.•ServiceNow ITBM/SPM developer experience is a plus.•Strong understanding of the ServiceNow platform with a focus on Strategic Portfolio Management (SPM) / IT Business Management (ITBM) modules.•Previous experience leading adoption and of SPM.•Familiarity with project lifecycle management from initiation to closeout is desired.•Good understanding of IT Service Management (ITSM) processes.•Ability to partner effectively with business professionals and internal/external IT professionals.Desired Certifications:•ServiceNow Certified Implementation Specialist - Strategic Portfolio Management (CIS-SPM): This certification is designed for ServiceNow System Administrators, implementers, users, and consultants who need to understand what Strategic Portfolio Management (SPM) is, key processes and how does it function within the ServiceNow Platform.•ServiceNow Certified Application Specialist - Performance Analytics: This certification assures employees and peers that you possess the skills and knowledge to apply advanced reporting, performance analytics, and application administration skills to use and administer the premium ServiceNow Performance Analytics application.•ITIL Certifications: ITIL (Information Technology Infrastructure Library) certifications are a plus as they provide a practical framework for identifying, planning, delivering, and supporting IT services.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.#LI-BS1We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability-mental or physical-marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law ("protected classifications"). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Relocation Available: No

  • Senior Analyst, Salesforce

    3 weeks ago

    Westchester, United States Ingredion Full time

    LOCATION: Westchester, Illinois or Mexico City, MexicoREPORTS TO: Global CRM ManagerCompany Background: Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion's wide range of ingredient solutions is strategically designed to address changing consumer trends and...

  • Digital HR Intern

    1 week ago

    Westchester, Illinois, United States Ingredion Full time

    About the Role:Ingredion seeks a highly motivated and detail-oriented Digital HR Intern to join their team for a summer internship. In this role, you will work closely with various teams to analyze business issues, recommend process improvements, and leverage technology solutions to enhance human experiences and business effectiveness.Key...

  • Sr. Principal

    2 months ago

    Westchester, United States Ingredion Full time

    The Sr. Principal - HR Applications and Architecture Digital Technology Solutions will be responsible for designing, developing, and implementing solutions to enable digital transformation and innovation across the function. This senior-level role demands a candidate with a strong background in business processes of the functional domain, architecture...

  • Innovation Lead

    4 weeks ago

    Westchester, Illinois, United States Ingredion Full time

    Job SummaryWe are seeking a highly skilled Innovation Lead - Digital Technology Solutions to join our team at Ingredion. As a key member of our innovation team, you will play a critical role in leveraging technology to enhance product development, formulation processes, and innovation within the food industry operations.Key ResponsibilitiesCollaborate with...

  • Lead-IT Asset Management

    3 months ago

    Westchester, United States Ingredion Full time

    Thank you for your interest in our Lead-IT Asset Management position here at Ingredion! We are currently hiring for this opportunity, but will be aiming to begin the hiring process in September/October. In the interim we encourage talented people such as yourself to always connect. Please complete the application and share your CV. When we begin the hiring...

  • Continuous Improvement Lead

    1 week ago

    Westchester, United States Ingredion Full time

    The Solutions Architect (Process Improvement Expert) - TO is a key position within newly created Corporate Transformation Office, responsible to drive change and deliver value for realizing Ingredion's strategic goals. This role will be responsible for evaluating, planning, and implementing improvements in business processes, practices, and organization...

  • Sr. Analyst

    4 weeks ago

    Westchester, United States Ingredion Full time

    TITLE: Sr. Analyst - Supply Chain Finance F&IILOCATION: Westchester, IllinoisREPORTS TO: Director, Operations Finance F&I US/CANPRIMARY FUNCTION:The Sr. Analyst-Supply Chain Finance is a lead member of the finance team that is the liaison between logistics, supply chain, procurement, operations, commercial, accounting, and regional finance. Will perform...

  • Senior Analyst, Commercial Finance

    2 months ago

    Westchester, United States Ingredion Full time

    Senior Analyst, Commercial Finance - Food & Industrial Ingredients US/CAN Responsible for partnering with the Food Ingredients Commercial team in leading the development of the topline plan/forecast for the US/Canada Food Ingredients business, performing the data collection and preparation during contracting, preparation of financial analyses for monthly and...

  • Sr. Principal

    2 months ago

    Westchester, United States Ingredion Full time

    The Sr. Principal - Finance Applications and Architecture Digital Technology Solutions will lead the global optimization and enhancement of our Finance and Accounting processes utilizing digital technology solutions. With a deep understanding of both digital technology and Finance/Accounting process knowledge, you will lead the charge in identifying,...

  • Lead - Innovation, Digital Technology Solutions

    5 days ago

    Westchester, United States Ingredion Full time

    TITLE: Lead - Innovation, Digital Technology SolutionsLOCATION: Westchester, ILREPORTS TO: Sr. Manager, Innovation, Digital Technology SolutionsPrimary Function: The Lead-Innovation, DTS will play a critical role in leveraging technology to enhance product development, formulation processes, and innovation within the food industry operations. The primary...

  • Lead - Innovation, Digital Technology Solutions

    3 months ago

    Westchester, United States Ingredion Full time

    Primary Function: The Lead-Innovation, DTS will play a critical role in leveraging technology to enhance product development, formulation processes, and innovation within the food industry operations. The primary focus will be to optimize / leverage digital solutions to support food formulation, recipe management, and innovation workflows. This position will...

  • Sr. Principal

    5 months ago

    Westchester, United States Ingredion Incorporated (Corporate) Full time

    The Sr. Principal - Finance Applications and Architecture Digital Technology Solutions will lead the global optimization and enhancement of our Finance and Accounting processes utilizing digital technology solutions. With a deep understanding of both digital technology and Finance/Accounting process knowledge, you will lead the charge in identifying,...

  • Sr. Manager

    2 months ago

    Westchester, United States Ingredion Full time

    The Sr. Manager - Artificial Intelligence/Machine Learning Technologies & Architecture will be responsible for managing, designing, developing, and deploying scalable and robust artificial intelligence and machine learning solutions for various business problems to enable digital transformation and innovation across various functions. This senior-level role...

  • Lead/Sr. Financial Analyst Food

    4 weeks ago

    Westchester, United States Ingredion Full time

    The Food & Industrial Ingredients US/Canada (F&II US/Canada) business is an externally reportable business segment for Ingredion generating annual net sales exceeding $2 billion, gross profit surpassing $400 million, and operating income of over $300 million with a strong track record of operational excellence, financial stability, and growth.This role is...

  • Sr. Principal

    3 months ago

    Westchester, United States Ingredion Full time

    TITLE: Sr. Principal-Commercial Go-To-Market Applications and Architecture, Digital Technology SolutionsLOCATION: Westchester, lLREPORTS TO: Director - Global Commercial GTM Digital Partner and Data Governance Primary Function:The Sr. Principal-Commercial GTM Applications and Architecture Digital Technology Solutions proactively and holistically leads and...

  • Behavior Technician

    6 months ago

    Westchester, United States Cortica Part time $20 - $27

    We are immediately hiring a Behavior Interventionist in Westchester, Naperville, and surrounding areas to provide play-based ABA therapy to our families in the home, community, school, or clinic.At Cortica, our mission is to design and deliver life-changing care – one child, one family, and one community at a time. Ultimately, we envision a world that...

  • ABA Site Manager

    3 weeks ago

    Westchester, United States Cortica Full time

    Job DescriptionJob DescriptionCortica is looking for a full time Applied Behavior Analysis (ABA) Site Manager to lead its growing team at our Westchester center in IL!  In this role, you will oversee a Cortica Center's Applied Behavior Analysis (ABA) Program in its entirety.You will lead teams of clinical staff including ABA Associate Site Leads,...

  • ABA Site Manager

    4 weeks ago

    Westchester, United States Cortica Full time

    Job DescriptionJob DescriptionCortica is looking for a full time Applied Behavior Analysis (ABA) Site Manager to lead its growing team at our Westchester center in IL!  In this role, you will oversee a Cortica Center's Applied Behavior Analysis (ABA) Program in its entirety.You will lead teams of clinical staff including ABA Associate Site Leads,...

  • ABA Site Manager

    3 weeks ago

    Westchester, United States Cortica Full time

    Job DescriptionJob DescriptionCortica is looking for a full time Applied Behavior Analysis (ABA) Site Manager to lead its growing team at our Westchester center in IL!  In this role, you will oversee a Cortica Center's Applied Behavior Analysis (ABA) Program in its entirety.You will lead teams of clinical staff including ABA Associate Site Leads,...

  • Senior AI/ML Manager

    4 weeks ago

    Westchester, Illinois, United States Ingredion Full time

    Job SummaryWe are seeking a highly skilled Senior AI/ML Manager to lead our Artificial Intelligence/Machine Learning Technologies & Architecture team. The successful candidate will be responsible for managing, designing, developing, and deploying scalable and robust artificial intelligence and machine learning solutions for various business problems to...