Verification Specialist, Auto

2 weeks ago


TEMPE, United States OneMain Financial Full time

The Verification Specialist, Auto will be responsible for accurate and timely investigation of sub-prime loan applications. Ensure that critical loan approval stipulations are addressed, resolved, and meet company policies. Identify and escalate complex issues as they are identified. Support Dealers, Merchants, Customers, and Internal Partners in handling the appropriate products or services OneMain offers.

Responsibilities:

  • Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws.

  • Comprehensive understanding of verification workflow.

  • Ensuring loan stipulations are distributed appropriately to ensure cycle time meets or exceeds customer expectations and individual process and service level standards.

  • Verification activities may include validating identity, address, and social security number; employment, auto insurance, automobile value, lien, and title verification; analyzing proof of income and disposable income; fulfilling loan requests, perfecting liens, and reviewing loan documents for accuracy and completeness.

  • Provide escalation support on complex issues that may occur to ensure timely and accurate processing of loan stipulations.

  • Identify anomalies or complex issues and decisively escalate to provide a timely and seamless transition within the process.

  • Identify, investigate and/or escalate potential fraud risks.

  • Act as a liaison between multiple internal and external customers and/or vendors.  This will include written and verbal communication with Centralized Sales, Underwriting and Branch personnel.

  • Identify process improvement opportunities to increase efficient and effective loan stipulation verification.

  • Identify process related risks and offer suggestions on potential controls to mitigate risks.

Requirements:

  • High School Diploma or GED required.

  • 1 or more years in a customer service, administrative, or office role required.

  • Prior experience in verification processing and/or fulfillment preferred.

  • Strong communication skills (oral, written, and interpersonal).

  • Excellent customer service skills.

  • High level of motivation to deliver results.

  • Demonstrated ability to accomplish results in a team-based environment.

  • Ability to build relationships and partnerships.

  • Ability to review loan documents in a timely fashion for accuracy.

  • History of using sound reasoning and exercising good judgment.

This position will Support Auto Dealership operating hours: Monday-Saturday, 8am-10pm CST (Saturday requirements would be minimum of 2 per month within a hybrid office model). In addition, holiday hours are required though they will be split amongst the team.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers, and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options for team members and their dependents

  • Up to 4% matching 401(k)

  • Employee Stock Purchase Plan (10% share discount)

  • Tuition reimbursement

  • Continuing education

  • Bonus eligible

  • Paid time off

  • Paid volunteer time 

  • And more



  • Tempe, Arizona, United States OneMain Financial Full time

    Are you looking for a challenging role in loan verification? We are seeking an Auto Loan Verification Specialist to join our team at OneMain Financial. This position offers a salary of $42,000 - $55,000 per year, depending on experience.About the JobWe are dedicated to providing responsible access to credit for nonprime customers. As an Auto Loan...


  • Tempe, United States OneMain Financial Full time

    The Verification Specialist, Auto will be responsible for accurate and timely investigation of sub-prime loan applications. Ensure that critical loan approval stipulations are addressed, resolved, and meet company policies. Identify and escalate complex issues as they are identified. Support Dealers, Merchants, Customers, and Internal Partners in handling...


  • Tempe, Arizona, United States OneMain Financial Full time

    Job Overview:The role of the Loan Verification Specialist is to ensure that loan applications are thoroughly reviewed and verified to meet company standards. This position requires strong analytical and communication skills, as well as the ability to work in a team environment.Responsibilities:Maintain accurate and up-to-date knowledge of OneMain's policies...


  • Tempe, Arizona, United States OneMain Financial Full time

    About the RoleWe are seeking highly motivated and results-driven individuals to join our team as Auto Loan Origination Specialists in Tempe, AZ.As an Auto Loan Origination Specialist, you will serve as the initial contact for customers acquiring a vehicle, helping them complete the financing process through local dealerships. You will work closely with sales...

  • Auto Loan Specialist

    2 weeks ago


    Tempe, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...

  • Auto Loan Specialist

    2 months ago


    TEMPE, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...


  • Tempe, Arizona, United States OneMain Financial Full time

    Job Summary:We are seeking an Auto Industry Loan Validator to join our team. In this role, you will be responsible for verifying loan stipulations and ensuring they meet company requirements. You will also analyze proof of income and disposable income for loan applicants and validate identity, address, and social security number; employment, auto insurance,...


  • Tempe, United States NewRez LLC Full time

    Who we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...

  • Auto Loan Specialist

    4 months ago


    Tempe, AZ, United States OneMain Financial Full time

    At OneMain, Auto Loan Specialists serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and customers in handling the appropriate...


  • Tempe, Arizona, United States OneMain Financial Full time

    Auto Loan Finance ProfessionalThe role of an Auto Loan Finance Professional at OneMain Financial is to provide exceptional customer service and facilitate the financing process for customers acquiring a vehicle. This involves communicating with dealers, merchants, and customers to understand their financial situations and offer suitable products or...


  • Tempe, Arizona, United States OneMain Financial Full time

    Job Description:In this role, you will serve as the initial contact for customers acquiring a vehicle at OneMain Financial. As an Auto Financing Consultant, you will help customers complete the financing of a vehicle through a local dealership while working closely with the dealership's sales agents in a call center environment.About YouYou have strong...


  • TEMPE, United States OneMain Financial Full time

    At OneMain, our Auto Loan Representatives in the auto purchase department serve as the initial contact for customers acquiring a vehicle. They help customers complete the financing of a vehicle through a local dealership while working closely with the dealership’s sales agents, in a call center environment. They communicate with dealers, merchants, and...


  • Tempe, Arizona, United States Nielsen & Moller Auto Glass Distributors Full time

    Automotive Glass Industry Career OpportunityNielsen & Moller Auto Glass Distributors offers an exciting career opportunity in the automotive glass industry. As a leading provider of glass solutions, we are committed to delivering exceptional service and support to our customers.The estimated salary for this role is $50,000 - $70,000 per year, depending on...


  • Tempe, Arizona, United States OneMain Financial Full time

    Job Description:At OneMain Financial, we're seeking a highly skilled Automotive Lending Professional to join our team. As an Auto Loan Specialist, you'll serve as the primary point of contact for customers acquiring a vehicle. Your primary responsibility will be to facilitate the financing process through local dealerships, working closely with sales agents...


  • Tempe, Arizona, United States COMTECH TELECOMMUNICATIONS Full time

    Job Title:Test Automation Specialist\About the Job:We are seeking an experienced Test Automation Specialist to collaborate across Software Engineering, Hardware Engineering, and System Engineering teams to bring advanced Satellite Communication products to market.\Responsibilities:\Develop test automation for satellite modems, RF equipment, Ethernet...

  • Parts Specialist

    2 weeks ago


    Tempe, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1920 E University Dr [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for...

  • Account Specialist

    5 days ago


    Tempe, United States Global Lending Services LLC Full time

    What does it mean to be an Account Specialist at GLS? We're growing! GLS is currently building out a new team in Tempe, AZ, and is looking for highly motivated Account Specialists to help us crush our goals for 2024! Accounts Specialists are focused on building strong business relationships with our GLS dealership partners, augmenting the current deal...


  • Tempe, Arizona, United States ALPHACORE INC Full time

    Job OverviewWe are seeking a highly experienced Digital Design Specialist to join our team at Alphacore Inc.This is a Hybrid position in Tempe, AZ with an estimated salary of $120,000 - $180,000 per year.ResponsibilitiesThe successful candidate will be responsible for:Architecture and design specification for high-speed digital blocks implementing signal...

  • Car Repair Specialist

    2 weeks ago


    Tempe, Arizona, United States Brakes Plus Full time

    **Join Our Team as a Car Repair Specialist!We are a leading provider of automotive services, with a strong commitment to teamwork and customer satisfaction. As a Car Repair Specialist, you will play a key role in delivering high-quality services to our customers.The successful candidate will have a minimum of 2 years' experience in auto service or engine...


  • Tempe, Arizona, United States Nielsen & Moller Auto Glass Distributors Full time

    Job DescriptionNielsen & Moller Auto Glass Distributors is a leading provider of automotive glass solutions globally. We offer an extensive range of products suitable for domestic and foreign automobiles, supplying bulk quantities of all automotive glass.The successful candidate will work as part of a dynamic team to deliver exceptional customer service,...