Customer Service Representative
4 days ago
Description
The customer service team is the end point for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support including ordering, reporting and overdelivering a world class customer service experience.
The Customer Service Representative will have a direct impact on our Systems responsible for:
- 40+ calls/day
• Order entry and release for National Account orders
• Customer maintenance
• Client Satisfaction
• Reporting on metrics
Hours:
Monday-Friday 8am-5pm
Skills & Qualifications
- 2 years of call center experience or high volume customer service from B2B
- Order Entry
- Industrial Manufacturing Industry
- Microsoft Outlook and Microsoft Teams
Nice Haves:
- Salesforce.com
Soft Skills:
- Work on a team and collaborate well together
- Open minded to change and change of process
• Action Orientation: You make timely decisions and display a sense of urgency.
• Customer Service Oriented: You possess a drive to serve your “customers” and focus on responding promptly to project team needs.
• Follow Through: Your focus is on priorities, and you deliver against those without letting details fall through the cracks.
• Informing Others: You are an effective communicator passing information on to others to enable action.
• Performance Focus: You push yourself and others for results.
• Follow Through: You are focused on priorities and don’t let the details fall through the cracks.
• Organized: You assemble all necessary materials and information before starting a task.
Pay and Benefits
The pay range for this position is $20.00 - $25.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Mount Prospect,IL.
Application Deadline
This position will be accepting applications until Jan 9, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Customer Service Representative
1 week ago
Mount Prospect, Illinois, United States American Freedom Insurance Company Full timeJob Title:Customer Service RepresentativeWe are seeking a highly motivated and organized Customer Service Representative to join our team. This role will be the first point of contact for our customers, ensuring they receive the help and support they need.The ideal candidate will have excellent communication skills, both written and verbal, and be able to...
-
Customer Service Representative
3 weeks ago
Mount Prospect, United States Express Employment Full timeJob DescriptionJob DescriptionTop JobLocated in Mount Prospect, ILSalary: $19-$21/hourCustomer Service Representative Location: Mount Prospect, ILType: Full-Time | Contract-to-HireWe are seeking a motivated and customer-focused Customer Service Representative to join our client's team, a leading organization serving schools, students, technicians,...
-
Customer Service Representative
7 days ago
Mount Prospect, United States TEKsystems Full timeDescription The customer service team is the end point for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support including ordering, reporting...
-
Customer Service Representative
7 days ago
Mount Prospect, United States TEKsystems Full timeDescription The customer service team is the end point for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support including ordering, reporting...
-
Customer Service Representative
7 days ago
Mount Prospect, Illinois, United States American Freedom Insurance Company Full timeWe are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our Policy Service Department.Job SummaryThis role involves handling inquiries from agents and policyholders, processing payments and policy changes, and delivering exceptional service to our customers. The ideal candidate will have excellent...
-
Customer Service Representative
1 week ago
Mount Prospect, United States TEKsystems Full timeJob DescriptionJob DescriptionDescriptionThe customer service team is the end point for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support...
-
Customer Service Representative
6 days ago
Mount Prospect, Illinois, United States Intelligent Service Plumbing Heating Cooling and Drain Cleaning Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our office staff, you will be responsible for providing exceptional customer service to our clients via phone, email, and text message while maintaining a positive and professional demeanor.Our ideal candidate will...
-
Multilingual Customer Service Representative
1 week ago
Mount Prospect, Illinois, United States American Freedom Insurance Company Full timeJob SummaryWe are seeking a highly skilled Multilingual Customer Service Representative to join our team at American Freedom Insurance Company. In this role, you will be the first point of contact for our customers, ensuring they receive the help and support they need.About the RoleThis is a full-time position located in Mount Prospect, IL, with a...
-
Customer Service Representative
2 weeks ago
Mount Prospect, Illinois, United States Express Employment Full timeJob OverviewWe are seeking a motivated and customer-focused Customer Service Representative to join our client's team, a leading organization serving schools, students, technicians, contractors, supply houses, and other HVACR professionals nationwide.
-
Customer Service Representative
6 days ago
Prospect, Kentucky, United States Domino's Franchise Full timeWe are looking for a Customer Service Representative to join our team at Domino's Franchise. As a representative, you will be responsible for providing excellent customer service, taking orders, and operating the cash register.Job DescriptionKey Responsibilities:Greet customers with a smile and take orders in a friendly mannerOperate the cash register and...
-
Customer Service Representative
1 week ago
Mount Prospect, Illinois, United States American Freedom Insurance Company Full timeJob OverviewWe are seeking a bilingual customer service representative to join our team at American Freedom Insurance Company. As an A+ Superior-rated company, we pride ourselves on delivering exceptional customer care in the nonstandard auto insurance market.This is a full-time opportunity located in Mount Prospect, IL, with competitive benefits and career...
-
Customer Service Representative
5 days ago
Prospect, Kentucky, United States Which Wich Superior Sandwiches Full timeAbout the JobWe are seeking a Customer Service Representative to join our team at Which Wich. In this role, you will be responsible for interacting with customers, answering questions about our menu, and resolving any issues that may arise. You will also be responsible for maintaining a clean and organized workspace, restocking supplies as needed, and...
-
Customer Service Representative
4 weeks ago
Prospect, Kentucky, United States Which Wich Superior Sandwiches Full timeEstimated Salary: $25,000 - $35,000 per yearAt Which Wich Superior Sandwiches, we are seeking a motivated and friendly Customer Service Representative to join our team. As a Cashier, you will be the face of our brand, providing exceptional customer service and ensuring a quick and superior payment experience for our guests.We are looking for someone who is...
-
Customer Service Advocate
1 week ago
Mount Prospect, Illinois, United States TEKsystems Full timeTEKsystems is a global leader in full-stack technology services, partnering with progressive leaders to drive change. We are seeking a talented Customer Service Representative to join our team.As a Customer Service Representative at TEKsystems, you will play a crucial role in delivering world-class customer service to internal and external customers. You...
-
Customer Service Representative
5 days ago
Mt Prospect, United States PSFCU Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at PSFCU. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, addressing their inquiries and concerns in a professional and timely manner.Responsibilities:Represent the Credit Union in a courteous and...
-
Customer Service Representative Role
6 days ago
Prospect, Kentucky, United States Domino's Franchise Full timeAbout Us: At Domino's Franchise, we are committed to delivering exceptional customer experiences that drive loyalty and growth.Compensation: Earn up to $14.50 per hour after training, with opportunities for advancement and career progression.About the Job: As a Customer Service Representative, you will be the face of our brand, providing outstanding service...
-
Customer Service Professional
1 week ago
Mount Prospect, Illinois, United States Geovanni Trujano - State Farm Agent Full timeRole OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Geovanni Trujano - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences and providing top-notch support to our valued clients.Key ResponsibilitiesServe as the primary point of contact for...
-
Customer Service Representative
14 hours ago
Mt Prospect, United States TEKsystems Full timeDescription The customer service team is the end point for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support including ordering, reporting...
-
Customer Service Representative
4 weeks ago
Mount Vernon, New York, United States Domino's Franchise Full timeAt Domino's Franchise, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences and ensuring that our customers have a positive interaction with our brand.The ideal candidate will have a great demeanor, attention to detail, and...
-
Customer Service Professional
4 weeks ago
Mount Prospect, Illinois, United States PSFCU Full timeOverviewPolish & Slavic Federal Credit Union (PSFCU) is committed to supporting the overall well-being of its employees by providing valuable benefits.The credit union proudly offers a competitive benefits package, which includes:Medical, Vision and Dental InsuranceRetirement PlansLife Insurance PlansTuition ReimbursementPet InsuranceOther benefitsWe also...