Sr Business Systems Analyst

1 month ago


Frisco, United States Disability Solutions Full time
At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees

Job Overview

Come join our Credit Risk Management team In this role, you will reside on the Implementation team, implementing Credit and Collection strategy and policy changes. You manage business and technical requirements, design on a technical level, configure, implement and test strategies in the credit decision engine. You will provide support d to other areas of Credit Risk, including, but not limited to outside departments such as Fraud, Activations, Manual Review, Sales and EPO. This position requires someone who can build strong working relationships and have ongoing interactions with external suppliers.

Job Responsibilities:

  • Reviews and analyzes business and operations workflow, decision process, and business objectives.
  • Configures, tests, audits, implements and monitors new and existing policy changes, data sources and strategies.
  • Develops, reviews, and updates internal, external, post-implementation documentation, including process flows, procedures, system flows, and change log ensuring through and accurate information.
  • Troubleshoots systems and integration issues by working closely with the appropriate resources to resolve them.
  • Develops, implements, and monitors appropriate controls to ensure defect free implementation of risk strategies including documentation, review and testing procedure.
  • Ensures that credit decision systems (account acquisition, portfolio management and collection) are operating efficiently.
  • Ensures appropriate requirements and solutions are developed based on a solid understanding of the impacted systems and standards.
  • Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguishes presented user requests from the underlying true needs, and distinguishes solution ideas from requests. Understands how policies, systems and processes impact requests/projects. Shares business knowledge and understanding among business systems analysts and project partners. Brokers consensus among partners with conflicting needs.
  • Facilitates requirement sessions with partners and creates comprehensive work products documenting technical requirements, including validation and traceability of requests.
  • Provides leadership and consulting support on complex tasks. Initiate and implement initiatives to improve the processes, procedures, and tools used by the team. Reviews results and provides input for other analysts.
  • Contributes to process improvement initiatives.


Qualifications:

  • Bachelor's Degree in a quantitative field (i.e. Computer Engineering, Computer Science, or a related subject area).
  • 5-7 years experience in systems analysis with understanding strategic business information systems.
  • 5+ years of experience in one or more of the following: C, C#, Java, Python, Go, or scripting experience In Groovy.
  • 3+ years expertise in testing validation methods using SOAP & Rest API, with strong automation background.
  • Experience in SQL, shell scripting, and/or relational database design and development.
  • Debugging and troubleshooting experience using Splunk, AppDynamics, Prometheus, Grafana a plus.
  • Passionate about learning new technologies.
  • Experience In migrating to Cloud or Cloud Native environments a plus.
  • Experience working in an agile and Devops environment a plus.
  • Experience on FICO platform to configure strategies a plus.
  • Ability to support on-call, work nights and weekends for deployments on a rotating basis.


• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $80,900 - $146,000

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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