Asset Protection Leader-Retail
1 week ago
The Retail Asset Protection Leader has a dynamic, engaging personality. You are intellectually curious and seek to learn from others. As the resident expert on asset protection and inventory shrinkage, you recognize the need to be well-rounded in retail operations, and the importance of collaboration with store management on key initiatives.
Responsibilities include but are not limited to:
- Drive WC and GL performance by providing a safe environment for our employees and customers; addressing safety concerns proactively to mitigate loss.
- Serve as a member of the store Safety Committee which may include chairing monthly safety meetings and collaborating with management team members on safety initiatives.
- Validate customer receipts at the door during peak sales periods or when otherwise directed.
- Conduct proactive investigations to identify external theft trends and collaborate with the store team to prevent shoplifting/fraud efforts.
- Utilize the CCTV system with Shrink Index reports to validate high-risk transactions, including Gold Key, Voids, and uncommonly low basket $ averages.
- Track and investigate cash shortage activity.
- Play an active leadership role during the physical inventory process as directed by the Store Manager and Regional AP Manager.
- Ensure Luxury and High-End Merchandise/Electronics are priced and sold properly.
- Periodically observe truck deliveries to ensure compliance with truck seal protocol (removed by a store employee, not the driver). Confirm the serial #matches the recorded # on BOL.
- Communicate procedural violations that impact safety, security, and shrink directly to the RAPM and Store Manager when observed.
- Wear the provided uniform when on shift.
- Responsible for store scorecard to include sales performance, average basket size, and BRI.
- Responsible for facilitating new-hire orientations, teaching, and training sessions, monthly safety meetings, and weekly huddles with all cash handlers to emphasize the importance of ringing our product correctly.
- Once certified themselves, the APL will be responsible for all power equipment training and certifications.
Requirements
Education and Experience:
- The successful applicant must have a minimum of 2-3 years of experience in Asset Protection retail environment
- The ability to create evaluations to assess Asset Protection needs
Skills and Competencies:
- Professional appearance
- Conflict management and emotional intelligence
- Excellent written and verbal communication skills
- Sound decision-making skills
- Problem solving and analytical skills
- Interpersonal and people skills
- Ability to multi-task
- Strict adherence to the non-fraternization policy
Work Hours and Benefits:
- Full Time position located in the retail store
Salary Description
$15.00 per hourRequiredPreferredJob Industries
- Retail
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