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Sr Managers, Product Management

2 months ago

Bellevue, United States Disability Solutions Full time
At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees

Position summary

T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Sr Manager, Product Management (s) located in Bellevue, WA will monitor for trends and provide regular briefings to product managers and business partners on insights, opportunities, and risks.

Position duties and responsibilities include, but are not limited to:

  • Lead cross-functional efforts to identify, prioritize, and conduct root cause analysis on a diverse set of issues that impact the product/service lifecycle.
  • Assign the appropriate level of urgency and influence across teams to drive resolution.
  • Lead the coordinated efforts of implementing solutions into production.
  • Validate the scope of testing for all product/service releases and product/service impacting infrastructure changes.
  • Audit the solution and validate the desired customer experience.
  • Support the development of training programs and troubleshooting materials.
  • Collaborate with the Director to formulate strategic plans and goals for the business scope, emphasizing data-driven outcomes.
  • Responsible for hiring and retaining a high-performing team of Data Scientists, Analysts, and BI Engineers to support products and platforms.
  • This role is also directly accountable for developing strong and productive relationships outside your direct teams with Engineering, Finance, Accounting, and other partner organizations, and supporting vendors.
  • Responsible for executing the vision, design, and product roadmap of a key product or limited product portfolio in a data-driven manner.
  • Most often leading teams of 20+ FTE or contractors who help drive data analytics initiatives.
  • Creates, communicates, and monitors formal performance improvement plan (PIP) when necessary and appropriate.
  • Provides regular, timely coaching lateral (peer) and upward feedback.
  • Fosters culture in the team to enable regular, timely, constructive upward feedback.
  • Assists direct reports with ongoing prioritization and resource allocation to ensure scope and outcomes are delivered.
  • Coding in Python/R, ensuring efficient and clean data analysis and modeling, while conducting code reviews to maintain quality and support team skill development for a high-quality codebase.
  • Leading and inspiring data science teams, providing guidance and mentorship to team members.
  • Managing databases, extracting data, and conducting insightful analysis using SQL for efficient data operations and informed, data-driven decision-making.
  • Building machine learning models, including text analytics (NLP), and explaining these concepts to diverse audiences, including junior data scientists, business users, and stakeholders, to support informed decision-making.
  • Maintain current understanding of the GSMA & Wireless Industry trends for Retail & IoT Roaming.
  • Assesses how trends impact the roadmap or create opportunity for innovation of the products.
  • Collaborates with partners and vendors in analyzing the potential impacts and incorporates analyses into the product process.
  • Responsible for executing the vision, design, and product roadmap of a key product or limited product portfolio in a data-driven manner.
  • Most often leading teams of 20+ FTE or contractors who help drive data analytics initiatives.
  • Telecommuting is permitted, but applicants must live within a reasonable commuting distance.


Skill requirements:

  • (1) Lead the development of major data science initiatives from problem framing, data collection, model development, deployment, and performance measurement.
  • (2) Hire, develop and retain a team of data scientists with diverse skillsets and experience levels.
  • (3) Continuously improve data science operations to optimize efficiency, create durable scale, and build a world-class data science team.
  • (4) Work with cross-functional teams to implement new solutions that facilitate better data integrity, reliability, and differentiation of the business' quantitative solutions.
  • (5) Brainstorming, Defining KPIs, and Designing Effective Data Visualization Dashboards using Power BI or Tableau to Drive Data-Driven Decision-Making.
  • (6) Inspiring and motivating data science team members, fostering collaboration and achieving collective data-driven goals.


Experience and education requirements:

PRIMARY REQUIREMENTS: Master's degree in Data Science and Analytics, or related, and 5 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor's degree in Data Science and Analytics, or related, and 7 years of relevant work experience.

Additional:

  • Location: Bellevue, WA
  • This position is eligible for the employee referral program.


How to apply:

  • Visit www.tmobile.jobs.
  • Create a candidate profile, and apply to REQ290042.


OTHER: Work hours: 40 hours/week. Washington Pay Range: $192,300.00 to $260,200.00/year.

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile's amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/.

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Candidate's pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.