Escrow Branch Manager
3 months ago
As an Escrow Branch Manager working for Taylor Morrison you will be responsible for the effective operation of personnel, equipment and other resource necessary to perform the efficient escrow/closing functions.
We trust that as an Escrow Branch Manager you will: (responsibilities)
Ability to perform all tasks of all personnel under his/her supervision
Ensure daily branch operations are conducted in accordance with operations standards
Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing
An ability to identify prospective employees and thereafter recruit and hire qualified escrow/marketing personnel
To coordinate training for all employees within the escrow office
To effectively solicit escrow and title business from Realtors, lenders, builders and sellers and buyers
Without limiting any of the foregoing essential duties, to supervise all aspects of branch activities, including, without limitation, all escrow procedures, accounting functions, marketing and branch maintenance
To establish and maintain relationships which are social, professional, civic or community in nature, which promote the goodwill of the Company and develops future business
To supervise accounting and escrow functions within the office and implement operating procedures developed by escrow administration or other departments
To direct the activities of other branch personnel in the performance of escrow functions
To supervise other office personnel in accordance with established Company personnel procedures and policies
To supervise branch employees and perform corrective notices, evaluations and assessments
To encourage employee development/professional growth through regular, timely feedback
To properly maintain custody & control of escrow funds, corporate assets & records and other property coming into the office
To be responsible for coordinating and maintaining the branch premises in a clean, neat and presentable condition
Work closely with assigned Sales and Management in creating and implementing branch revenue goals, expense controls, strategic plan/budget for branch business development
Manage two or more subordinate supervisors who supervise employees in Escrow. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
You are willing to perform other duties as assigned
What you will need: (competencies, behaviors & attributes)
Business Acumen
Customer Focus
Developing Direct Reports and Others
Drive for Results
Priority Setting
Self-Knowledge
About you:
Bachelor’s degree; or five (5) years related escrow experience and/or training; or equivalent combination of education and experience
Knowledge in real estate financing and conveyance transactions
Knowledge in title insurance requirements, policies, and underwriting procedures
Knowledge in accounting practices and procedures.
Ability to supervise, direct and control the working conduct and results of from one (1) to twenty-five (25) escrow personnel
You must be licensed and bonded in good standing in state located; and is required to adhere to any state licensing continuing education requirements
You must be a notary public in state located
You must be of high integrity, technical competence and high moral character
You are strong communications skills - written, verbal, and listening
You are highly proficient level of computer skills in title production and closing software (e.g. SoftPro, Ramquest, ResWare) including spreadsheet, word processing, and power point
FLSA Status: Exempt
Will have responsibilities such as:
Interviewing, selecting, and training employees
Setting rates of pay and hours of work
Appraising productivity; handling employee grievances or complaints, or disciplining employees
Determining work techniques
Planning the work
Apportioning work among employees
Determining the types of equipment to be used in performing work, or materials needed
Planning budgets for work
Monitoring work for legal or regulatory compliance
Providing for safety and security of the workplace
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Report to Division/Corporate Office/Community daily and adhere to schedule
Ability to oversee direct reports daily and provide guidance as needed
Ability to access, input, and retrieve information from a computer and/or electronic device
Ability to have face to face conversations with customers, co-workers and higher level manager
Ability to sit or stand for long periods of time and move around work environment as needed
Ability to operate a motor vehicle
Comply with company policies and procedure
Physical Demands:
Must be able to able to remain in a stationary position 50% of the time
The ability to occasionally lift and/or move up to 10 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
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