IT Security Manager
1 month ago
Description
As a senior member of the Digital Identity Services team, you will have responsibility for providing Citizen’s customers with a best-in-class Customer Security Experience.
This Customer Identity and Access Management (CIAM) role will require your focus on prioritizing and delivering security and identity products and services that empower and support our consumer and commercial customers.
Primary responsibilities will include:
- Managing and maintaining the strategic platform delivery and supporting a continuous integration and continuous deployment (CICD) model to streamline development, deployment and testing of multiple software baselines.
- Participating in escalation of customer and application issues with teams integrating our identity and security products and services.
- Driving standard deployment patterns for lifecycle and access management, single sign-on, adaptive risk and orchestration, and multi-factor authentication
- Assessing emerging Digital Identity technologies to determine where they fill gaps, overlap with existing solutions or extend capabilities.
- Providing Agile method driven delivery for the Citizens Digital Identity Services team
- Providing security and identity services that enable the business while maintaining the highest levels of service and support without compromising a strong risk position.
- Providing leadership and mentoring for junior colleagues
Location is not a barrier for this role, and while our preference would be to have a chosen candidate with onsite capabilities in our corporate headquarters in Rhode Island – we are open to remote employment within the United States for an experienced candidate.
Preferred Skills/Experience:
- 5 years in IAM, Risk and security related disciplines.
- Familiarity with DevOps tools stack (Terraform, Octopus deploy, Ansible, Jenkins, Git, BitBucket, Jira, basecamp, VScode, Commander Client, Lambda)
- Experience in delivering and supporting IAM security with proficient understanding of industry best practices.
- Experience in delivery and support for customer-centric identity capabilities with single sign-on, multifactor authentication, OpenID Connect/OAuth, and LDAP
- Experience with orchestration and decision technologies (i.e., Transmit Security, Singular Key, etc..) along with modern threat/risk engines (i.e., SecuredTouch, ThreatMetrix, BioCatch, etc.)
- Experience in implementing and supporting cloud identity solutions.
- Proven service and delivery capability with a focus on customer experience
- Proven experience with highly complex risk issues in a technology environment and appropriate mitigation strategies.
- Understanding of ITIL and IT service management frameworks
- Demonstrated advanced communication skills both verbal and written.
- Ability to manage complex activities simultaneously requiring rapid delivery.
- Experience with Cloud providers; AWS or Azure preferred.
- Hands on Linux/UNIX experience, with automation (scripting) a plus
- Familiarity with supporting customers in an Agile environment a plus
Preferred Education, Certifications and/or Other Professional Credentials:
- BA/BS in Information Systems, Computer Science or related field or equivalent experience preferred.
- CISSP, CIDPRO, CEH, CRISC, or other relevant security certifications with knowledge of ISO, NIST, or FFIEC guidance preferred.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday, 8:30am – 5:00pm
Pay Transparency:
The salary range for this position is $119,600 - $179,400 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
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